Youth Services Clerk

Missouri River Regional Library•Jefferson City, MO

About The Position

Provides circulation and reference services to library patrons in the Youth Services Department and performs clerical and other routine tasks as assigned. This is a part-time position with hours Monday through Thursday, 5–8 p.m., and every other weekend: Saturday, 8 a.m.–5 p.m., and Sunday, 12–5 p.m. The position has no supervisory responsibilities.

Requirements

  • High school diploma or G.E.D.
  • Previous computer experience.
  • Basic knowledge of computer operation and ability to perform basic computer operations.
  • Strong customer service skills when working with patrons of all ages, including patrons with special needs, and Library staff.
  • Good organization, communication, and customer service skills.
  • Ability to communicate clearly and effectively and work cooperatively with the public and library staff.
  • Ability to adapt to changing library procedures, priorities, and information technologies.
  • Ability to work independently and be self-directed.
  • Ability to meet the physical demands of frequent bending, lifting, reaching, and stooping; standing, sitting, and walking; and lifting and carrying 25 pounds or less.

Nice To Haves

  • Public service experience is helpful.

Responsibilities

  • Provide circulation services by checking in and out materials and retrieving materials for patrons.
  • Maintain the Youth Services Department by straightening and shelving materials and shelf-reading assigned areas.
  • Provide basic reference assistance by helping patrons locate items.
  • Operate a cash register for payment transactions.
  • Answer library telephone calls and assist patrons by taking messages, renewing library materials, or transferring calls to appropriate departments or individuals.
  • Assist with opening and closing the library.
  • Attend and participate in department, committee, and library staff meetings and programs.
  • Work in other service desk areas as needed.
  • Perform other duties as assigned.
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