Assistant 2- Library

Neumo Holdings LLC•Germantown, TN

About The Position

The Youth Services Assistant at Germantown Community Library supports the Youth Services Department in creating engaging and welcoming experiences for children and families. The position combines hands-on preparation and support for children’s programs with patron assistance, organization of library spaces, and department support. It also contributes to the look and feel of the children’s area and includes social media and advertising responsibilities such as content creation and community engagement. The assistant prepares supplies and materials for programs, crafts, storytimes, seasonal activities, and special events; helps set up, facilitate, and clean up activities; and supports children during programs. The role follows program plans and instructions provided by the Youth Services Librarian rather than independently developing programs. It also involves tracking, sourcing, ordering, receiving, and organizing supplies; maintaining displays and activity spaces; assisting patrons with resources and library cards; and carrying out basic library tasks. The position requires adherence to patron privacy requirements and awareness of the American Library Association’s Library Bill of Rights, Freedom to Read Statement, and Freedom to View Statement.

Requirements

High school diploma or GED.
Some experience working with children.
Excellent listening and communication abilities.
Excellent customer service skills.
Strong technology skills.
Proficiency with Microsoft Office, including Word and Excel.
Ability to work a schedule that includes weekends and evenings.
Ability to move around the workplace and lift, push/pull, hold, or carry items weighing up to 25 pounds and occasionally up to 35 pounds.
Frequently communicate via telephone.

Nice To Haves

One to two years of library experience.
One to two years of customer service experience.
Previous experience working with children in a classroom, daycare, preschool, after-school program, camp, library, or similar setting.
Experience preparing crafts, activities, learning materials, or group programming for children.
Experience following lesson plans and activity instructions.
Basic knowledge of library systems and procedures; LEAP experience is a plus but not required.
Experience with Canva.
Experience with digital resources such as Libby and Kanopy.

Responsibilities

Prepare materials and supplies for children’s programs, crafts, storytimes, seasonal activities, and special events.
Assemble craft samples and kits; cut, organize, and prepare materials according to instructions.
Follow plans and specifications from the Youth Services Librarian to prepare program materials accurately and consistently.
Assist with setting up, facilitating, and cleaning up after programs and activities.
Interact positively with children, assist them with activities, and help maintain a welcoming, safe, and engaging environment.
Prepare activity stations and ensure supplies and materials are ready before programs begin.
Carry out established program plans and activities rather than independently developing or designing programs.
Maintain inventories of craft supplies, program materials, and equipment, and communicate replenishment needs.
Complete program preparation tasks accurately and by established deadlines.
Research and source craft supplies, books, prizes, and other materials for departmental programs.
Prepare purchase lists and assist with ordering materials according to purchasing procedures and budget guidelines.
Receive, sort, label, and organize program purchases and deliveries, following instructions regarding quantities, specifications, costs, and deadlines.
Maintain attractive displays, browsing areas, activity spaces, and other spaces in the Youth Services Department.
Assist patrons in locating books, multimedia, and other resources.
Use the LEAP system to create and manage library cards and patron accounts.
Contribute ideas for innovative programs and community outreach.
Observe the American Library Association’s Library Bill of Rights, Freedom to Read Statement, and Freedom to View Statement, and follow legal and policy requirements for patron privacy and records.
Help with basic library tasks and other duties as assigned.
Perform social media and advertising duties, including content creation and community engagement.