Youth Program Mentor Coordinator

The Salvation Army USA Central Territory•Peoria, IL

2d•$19 - $23•Hybrid

About The Position

Oversee the development and implementation of the youth mentoring program, which matches adult volunteer mentors with youth in a one-to-one relationship. Ensures program quality and performance related to recruiting, screening, matching, monitoring, and closing the relationship with the mentor and mentee, and the mentor program coordinator communicates with the mentor, parent/guardian and mentee throughout the relationship.

Requirements

Bachelor’s degree in human services, business management or related degree preferred; significant related experience may be considered in lieu of a degree.
Three years of experience in developing and leading mentoring, youth development, and/or volunteer programing is highly desired.
Excellent written and verbal communication skills, including experience or capacity to demonstrate positive interpersonal skills and work as a cooperative team member.
Close attention to detail and a high level of confidentiality
Ability to multi-task several projects concurrently
Must have an interest and ability to work with people of diverse racial, ethnic, and socio-economic backgrounds in a sensitive and culturally appropriate manner.
Ability to establish and implement policies and procedures.
Demonstrated awareness of budget resources and cost control, as well as planning and administering budgets.
Proficiency in computer software applications, including demonstrated experience in using email, MS Office applications.

Responsibilities

Enhancing and overseeing the implementation of an ongoing mentor recruitment plan including the development of annual recruitment and quarterly activity plans, development and distribution of program marketing materials, presentations to targeted organizations and ensuring a presence at key community events
Ensuring timely response and support to mentor, mentee and parent/guardian inquiries and concerns throughout the recruitment and onboarding process
Implementing program policies and procedures for the mentor and mentee screening ensuring the safety and confidentiality of program participants
Administering mentor, mentee and parent/guardian orientation, trainings and matching activities that align with the mentoring program manual and help to advance the program outcomes for mentees
Supervise the participation of mentors and mentees in the mentoring program
Manage the planning and implementation of mentor and mentee group events and activities that include capacity building opportunities for mentors
Plan and implement retention strategies and recognition activities for program participants
Implements a regular check-in schedule with mentors, mentees and parents/guardians.
Coordinates the administration of program evaluation activities for the mentoring program and guides relationship closure
Develop and manage relationships with schools, corporations, and community-based organizations to support mentor and mentee recruitment and program implementation
Build a strong working relationship with staff, volunteers, and committee members
Maintain and update the program’s policy, procedure and program manual as needed
Attend conferences and trainings to increase knowledge of research and evidence-based practices in mentoring, youth development and volunteer management
Complete other duties and support other departments and initiatives as needed
When needed, support the Youth Center programming in the absence of the Youth Center Director.
Successfully satisfy the training requirements associated to the position and as required by The Salvation Army.