Youth Program Manager

C2 GPS- Alamo Workforce•San Antonio, TX

About The Position

This position is responsible for the day-to-day operation of the youth program, related staff, and all contractual and agency goals and outcomes. The Youth Program Manager will also help to develop new resources and implement new youth programs and job training opportunities. C2 Global Professional Services (C2 GPS) is leading the charge in innovative workforce and career services, making a real impact in Texas, Florida, and communities across Southern Nevada. Known for our exceptional customer service, we pride ourselves on forging strong relationships within our local communities and empowering job seekers to land meaningful roles and advance their careers. At C2 GPS, our core values of Respect, Communication, Customer Engagement, and Ingenuity are at the heart of everything we do. We strive for excellence that sets us apart from the competition. As we experience rapid growth, our services reach across multiple counties in Texas, Florida, and Southern Nevada, demonstrating our commitment to making a difference. Our guiding principle is clear: to navigate the complex landscape of workforce development, our passionate team members provide unparalleled customer service and actively support the communities where we live and work. Join a team of talented professionals dedicated to transforming lives for the better. Not only will you collaborate with a passionate and committed group, but you’ll also gain access to a competitive benefits plan that enhances your work-life balance. Let’s make a difference together!

Requirements

Public speaking experience.
Must have considerable skill in interviewing techniques.
Excellent verbal and written communication skills.
Demonstrated customer service skills, problem solving and critical thinking skills.
Demonstrated computer skills, with experience using word processing and spreadsheet software programs.
Familiarity with the communities being served, with knowledge and understanding of local needs and resources.
Ability to develop and maintain professional working relationships with management, coworkers, Board Staff, workers from other programs and outside agencies, as well as the public.
May be required to utilize a personal automobile for our agency’s related business requiring a current valid driver’s license and current automobile liability insurance.

Nice To Haves

Bachelor Degree from an accredited university or college in a relevant field of study and two (2) years of experience working in the public or private sector, preferably in a field of workforce development
Associate Degree from an accredited college or university in a relevant field of study, and four (4) years of work experience in the public or private sector, preferably in workforce development
High School Diploma or equivalent from an accredited educational institution with six (6) years of work experience in the public or private sector, preferably in workforce development.

Responsibilities

Manages and coordinates relationships with all employers for job development purposes and conducts vocational exploration for those enrolled in the program.
Outreaches and develops extensive employer contacts within the County.
Adheres to goals and outcomes for all youth programs while developing a comprehensive pre-vocational and pre-employment program.
Responsible for supervision of Youth Career Counselors and Youth Workshop Leaders.
Collaborates with staff including WS Board Staff in efforts to integrate and coordinate services agency wide.
Coordinates all youth related partnerships with schools (ISD’s, Colleges and Universities), other youth serving community based organizations and advocacy groups.
Conducts evaluations to measure skill attainment of job seekers, to include determining job readiness and enters data into TWIST.
Tracks and maintains records of participation in skill development activities for inclusion in TWIST and in customer case files.
Responsible for accurate reporting and tracking of client data including case files, enrollment statistics, attendance at workshops and job fairs and retention statistics.
Works closely with youth staff towards monthly and quarterly customer employment placement goals.
Collaborates with other programs, agencies or organizations on skills development activities.
Performs outreach and recruitment through community involvement to a diverse youth population.
Coordinates job development, work experience and professional mentoring services.
Data enters all services according to policies and procedures accurately and timely in the appropriate systems (WorkInTexas, TWIST, etc.).
Performs additional related duties as assigned.