Community Support Team - Youth Case Manager

Rosecrance Behavioral Health•Rockford, IL

4h•Onsite

About The Position

The Youth Case Manager provides mental health rehabilitation services and supports adults and families to reduce hospitalization and crisis episodes and increase community functioning, helping clients achieve rehabilitative, resiliency, and recovery goals. The role provides continuity of program services in an ethical, legal, and moral manner, within a safe and therapeutic environment and in accordance with applicable regulatory and accreditation standards. The Case Manager participates as a team member in delivering mental health services to clients and families and helps integrate recovery into clients’ daily lives. The Community Support Team provides case management, crisis intervention, skills training, individual counseling, medication monitoring, and timely documentation, and attends meetings and quality-improvement activities. The role also coordinates community services, maintains client records and staff communications, and provides counseling, education, workshops, lectures, and training as needed. The position is based at Rosecrance Ware Center in Rockford, Illinois, and has an eight-hour weekday schedule: Monday through Thursday, 10:30 a.m.–7:00 p.m., and Friday, 8:30 a.m.–5:00 p.m.

Requirements

Bachelor’s degree and a minimum of two years’ experience in mental health.
Demonstrated education, training, or experience in mental health services.
MHP designation.
Valid driver’s license and ability to meet agency insurance requirements.
Must have own transportation.
Adequate writing skills to complete required documentation accurately and on time.
Excellent organizational and computer skills.
Ability to work independently and as part of a team.
Skills in individual, family, and group counseling and case management.
Ability to present and coordinate lectures for clients, families, staff, or community resources.

Responsibilities

Provide mental health rehabilitation services and support clients and families in achieving rehabilitative, resiliency, and recovery goals.
Provide case management, crisis intervention, skills training, individual counseling, and medication monitoring.
Complete required documentation within applicable time frames and maintain client service records in accordance with regulations.
Take primary case management responsibility for designated clients.
Conduct individual, group, and family counseling and educational sessions for clients and/or family members.
Maintain communication with staff, including regarding admissions, treatment processes, and discharge plans.
Coordinate services from community resources.
Use treatment concepts, evidence-based practices, and service modalities when providing care.
Present workshops, lectures, and training for clients, families, staff, and community groups as needed.
Be familiar with court proceedings and make court appearances on behalf of Rosecrance clients when needed.
Participate as a Clinical Team member in team meetings and activities.
Maintain confidentiality in accordance with the professional Code of Conduct and applicable law.
Motivate and problem-solve with staff regarding effective clinical practices and seek improved performance while addressing client and family needs.
Adapt verbal and written communication to clients’ and families’ language and style.
Deliver exceptional customer service and represent the agency through positive guest relations.