Youth Career Navigator

Dynamic Workforce Solutions•Kansas City, KS

2d•$19 - $19•Hybrid

About The Position

Under the general supervision of the Program Manager, the Youth Career Navigator is responsible for delivering career counseling, job placement, and case management services to Young Adult (Youth) job seekers eligible for the Workforce Innovation and Opportunity Act (WIOA) services. Services will be provided in various settings, including within the Workforce Center, partner sites, and other community locations. The role requires understanding other available programs and funding sources to maximize resource utilization and performing dual or co-enrollments when appropriate. A working knowledge of relevant laws, regulations, and local policies is necessary, as is the ability to conduct Objective Assessments and develop Individual Service Strategies. Accurate and timely data entry into the KansasWorks MIS database is crucial for tracking enrollments, activities, and customer progress.

Requirements

Possess or develop a working knowledge of relevant laws, regulations, and local policies that relate to program eligibility, services, and performance expectations/outcomes.
Possess a basic working knowledge of other One-Stop programs such as those available to Adults/Dislocated Workers, and available through the Wagner-Peyser/Job Service program.
Excellent interpersonal skills and customer service orientation
Strong working knowledge of personal computers and software
Ability to perform accurate and timely data entry, such as 'case-notes,' and to keep detailed records of services provided to customers.
Ability to learn and apply Federal, State and Local policies as they relate to a particular program area
Must have valid driver's license and adequate vehicle insurance coverage.

Nice To Haves

Associate's or Bachelor's Degree in a Social Service or Human Resource field, or equivalent work experience.
Background in the field of Workforce and Career Development is beneficial.
Experience in a field related to Workforce Development, Technical Education or Career Counseling is preferred.
Bi-lingual, Spanish and English extremely beneficial.
Knowledge of local community resources preferred.

Responsibilities

Perform outreach and recruitment in the local community to publicize program opportunities and eligibility guidelines, referral options and access points, and application procedures.
Conduct or facilitate pre-employment/work-readiness workshops to individual participants, and/or in group or classroom settings.
Collect documentation from applicants (and/or family members as required) sufficient to determine eligibility for services, consistent with applicable Federal, State, and Local requirements, guidelines and policies.
Assist participants with career exploration and career planning, job readiness activities, and in accessing educational, employment and training opportunities linked to career pathways that chart a course toward economic self-sufficiency.
Build, manage and support a caseload of eligible Youth, and facilitate their placement and participation in work-based learning and other training activities.
Provide job placement and retention services.
Provide services in various settings, to include within the Workforce Center environment, or at partner sites/locations and other agencies throughout the community.
Understand other programs and funding sources available to customers so that use of resources is maximized and perform dual- or co-enrollments into other appropriate workforce programs where permissible and appropriate.
Conduct an Objective Assessment (OA) of customer needs and goals, and develop an Individual Service Strategy (ISS) that identifies an employment barriers and an action plan to meet those needs and barriers.
Periodically review and modify the ISS to ensure ongoing, successful progress toward stated goals and desired outcomes.
Adhere to the Company's quality management system and protocols to ensure customer satisfaction, and program integrity and performance.
Perform routine, timely and accurate data entry of narrative information and required data elements into the KansasWorks MIS database to ensure the full and proper tracking of all enrollments, and activities and services provided, and to document customer interactions and progress through various program components.
Other duties as assigned to meet program and company objectives.