Youth Care Worker 3rd Shift ORR

Upbring•McAllen, TX

179d

About The Position

The Youth Care Worker provides direct care and supervision to Unaccompanied Children (UC), maintains a safe and therapeutic environment, and intervenes to de-escalate situations as needed. The role ensures compliance with Office of Refugee Resettlement (ORR) licensing standards, agency policies, program guidelines, and applicable federal, state, CARF, and local requirements. The Youth Care Worker reports incidents promptly and follows protocols to protect the safety and well-being of children in care. This is a third-shift position, scheduled from 10:00 p.m. to 6:00 a.m. The position may require travel as needed and extended shifts during periods of influx, including 12-hour shifts at least once a week or more.

Requirements

High school diploma or GED equivalent.
Must be at least 21 years of age.
One year of employment experience in the child welfare field working with children and/or adolescents.
Bilingual English and Spanish, based on service area and service population.
Ability to work extended shifts during periods of influx, including 12-hour shifts at least once a week or more.
Ability to use visual and auditory awareness in the work environment to ensure resident safety and well-being.
Ability to establish trust and build positive rapport with children while maintaining ethical boundaries.
Strong conflict-resolution and de-escalation skills, including the ability to handle challenging situations and ensure resident safety.
Strong verbal communication skills and ability to give and follow written and oral instructions.
Basic computer proficiency, including Microsoft Office (Word and Excel) and documentation programs or databases.
Ability to meet the position's physical requirements, with or without reasonable accommodation, including frequent standing, walking, sitting, bending, kneeling, twisting, and reaching; lifting, pushing, pulling, and moving up to 125 pounds; and the ability to speak, hear with aid, see, read, and use essential equipment.

Nice To Haves

Associate's degree in social services, Human Services, or a closely related field.
Two years of previous experience providing direct care services to children and adolescents.

Responsibilities

Conduct intake services for incoming UC, including paperwork, assessments, explaining program services, and assisting with initial placement and orientation.
Provide basic needs upon arrival, including meals, clothing, hygiene products, showers, and bedroom assignments; assist with daily routines such as wake-up, bedtime, personal care, chores, homework, meals, and recreation.
Supervise UC and enforce behavior limits in accordance with individual treatment and behavior plans and ORR standards.
Perform behavior management and crisis intervention, ensure UC safety and well-being, and provide one-to-one monitoring as directed by management or the clinical team.
Maintain a safe and organized environment by cleaning and organizing UC living spaces.
Document interactions and interventions according to behavior plans, progress-note requirements, and ORR standards, including incidents and general observations.
Assist UC with social skills, anger management, and daily living skills, supporting them in achieving daily goals.
Accompany UC on outings and activities, promote community inclusion, and ensure safety during transportation to appointments and scheduled events.
Develop and maintain positive working relationships with management, staff, UC, and volunteers to support program goals and objectives.
Assist with evacuating UC during emergencies, including inclement weather or natural disasters.
Attend meetings and training and maintain required training hours under licensing and ORR standards.
Perform other duties and special projects as assigned.