Youth Care Worker 3rd Shift ORR

Upbring•Brownsville, TX

About The Position

The Youth Care Worker provides direct care and supervision to Unaccompanied Children (UC), maintains a safe and therapeutic environment, and intervenes to de-escalate situations as needed. The role ensures compliance with Office of Refugee Resettlement (ORR) licensing standards, agency policies, program guidelines, and applicable federal, state, CARF, and local requirements. Workers report incidents promptly and follow protocols to protect the safety and well-being of the children in their care. The listed third shift runs from 10:00 p.m. to 6:00 a.m.

Requirements

  • High school diploma or GED equivalent.
  • Must be at least 21 years of age.
  • One year of employment experience in child welfare working with children and/or adolescents.
  • Bilingual in English and Spanish, based on the service area and service population.
  • Ability to work extended shifts during influx periods, including 12-hour shifts at least once a week or more.
  • Ability to use visual and auditory awareness in the work environment to ensure resident safety and well-being.
  • Ability to establish trust and build positive rapport with children while maintaining ethical boundaries.
  • Strong conflict-resolution and de-escalation skills, including the ability to handle challenging situations and ensure resident safety.
  • Strong verbal communication skills and ability to give and follow written and oral instructions.
  • Basic computer proficiency, including Microsoft Word and Excel and documentation programs or databases.

Nice To Haves

  • Associate's degree in social services, human services, or a closely related field.
  • Two years of previous experience performing direct care services to children and adolescents.

Responsibilities

  • Conduct intake services for incoming UC, including paperwork, assessments, an overview of program services, and help with initial placement and orientation.
  • Provide basic needs upon arrival, including meals, clothing, hygiene products, showers, and bedroom assignments; assist with daily routines such as wake-up, bedtime, personal care, chores, homework, meals, and recreation.
  • Supervise UC and enforce appropriate behavior limits according to individual treatment and behavior plans and ORR standards.
  • Perform behavior management and crisis intervention, protect UC safety and well-being, and provide one-to-one monitoring as directed by management or the clinical team.
  • Maintain a safe, organized living environment conducive to UC well-being.
  • Document interactions, interventions, progress notes, behavior incidents, and general observations in accordance with individual behavior plans and ORR standards.
  • Help UC develop social skills, anger management, and daily living skills, and support them in achieving daily goals.
  • Accompany UC on outings and activities, promote community inclusion, and ensure safety during transportation to appointments and other scheduled events.
  • Develop and maintain positive working relationships with management, staff, UC, and volunteers to support program goals and objectives.
  • Assist with evacuating UC during emergencies, including inclement weather and natural disasters.
  • Attend meetings and training and maintain required training hours under licensing and ORR standards.
  • Perform other duties and special projects as assigned.

Benefits

  • Competitive paid time off and paid holidays.
  • Health, dental, and vision insurance.
  • 403(b) plan.
  • Employee Assistance Program.
  • Discounted gym memberships.
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