Youth Care Specialist (2nd Shift)
About The Position
The Youth Care Specialist supervises and mentors male and female residents ages 10–17 in a short-term residential shelter. The role provides independent-living skills through demonstration, observation, and instruction, individually or in groups. The Youth Care Specialist reports to the Shift Supervisor. The position includes administering and monitoring client medications, maintaining intake, discharge, behavioral-management, documentation, log, and data-collection records to quality-assurance standards, and helping clients develop appropriate health and personal habits. The specialist helps ensure clients are dressed, fed, and ready for school or other activities; transports clients to off-site activities and appointments when requested; and maintains their safety and security. The role also requires completing personal training objectives within established timeframes and performing other assigned duties. The schedule is Friday through Tuesday, 2:45 p.m. to 11:15 p.m. The work is sedentary, with sitting approximately 70% of the time and little to moderate lifting of less than 25 pounds. The work environment typically has a moderate noise level.
Requirements
- High school diploma.
- At least six months of related experience.
- Valid driver’s license and safe driving record.
- Excellent interpersonal skills.
- Excellent written and oral communication skills.
- Excellent attention to detail.
- Ability to communicate effectively in simple and precise terms with clients and coworkers.
- Ability to interact with people from diverse backgrounds with tact, courtesy, and poise.
- Ability to relate to clients in difficult situations.
- Ability to listen attentively, understand what people are saying, ask appropriate questions, and avoid interrupting at inappropriate times.
- Ability to adapt quickly to changes in procedures and conditions, and to workflow interruptions.
- Knowledge of customer and personal service principles and processes, including needs assessment, service quality standards, and customer satisfaction evaluation.
- Knowledge of crisis-intervention principles, theories, models, and procedures related to physical, mental, emotional, or behavioral dysfunctions.
- Knowledge of English language structure, vocabulary, spelling, composition, and grammar.
- Knowledge of principles and methods for medical instruction for individual purposes.
- Knowledge of nursing ethics.
- Knowledge of Microsoft Word and data processing.
- Basic and/or advanced computational skills may be necessary.
Nice To Haves
- Experience working in a residential shelter with at-risk youth is preferred.
Responsibilities
- Supervise and mentor male and female youth ages 10–17 in a short-term residential shelter.
- Teach independent-living skills through demonstration, observation, and instruction in individual or group settings.
- Review, monitor, and administer client medications daily, beginning when a client is admitted to the residential program.
- Ensure intake, discharge, behavioral-management, documentation, log, and data-collection processes meet quality-assurance standards and policies and procedures.
- Give clients instructions regarding desirable health and personal habits, and ensure they are appropriately dressed, fed, and ready for school or other activities.
- Transport clients to off-site activities and appointments when requested by the Program Manager of Residential Services and/or Shift Supervisor.
- Ensure the safety and security of all clients.
- Complete personal training objectives within established timeframes.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
