Youth Care Specialist

LSF • Miami, FL

4d • Onsite

About The Position

Lutheran Services Florida is seeking a Youth Care Specialist to provide direct care to youth ages 10–17 in a shelter setting. The position ensures quality care by monitoring residents’ daily activities and reporting programmatic issues to the Program Manager. Duties include supervising residents, coordinating intakes, and maintaining paperwork for the Centralized Intake component. The role requires working all shifts, including weekends, and is not eligible for remote or hybrid work.

Requirements

• High school diploma or equivalent.
• Good organizational, written, and verbal communication skills.
• Dependability, discretion, and sound judgment.
• Ability to establish and maintain effective relationships with clients, coworkers, and the public.
• Sensitivity to the cultural and socioeconomic characteristics and needs of the service population.
• Certified CPR and First Aid, crisis intervention certification, a valid driver's license, and proof of vehicle insurance are required.
• Ability to work all shifts, including weekends.
• Must be able to meet the physical requirements of the role, including remaining active throughout the workday, safely intervening in crises in accordance with agency policies and training, lifting and carrying up to 50 pounds occasionally, and responding promptly to emergencies.

Nice To Haves

• Experience working with youth in an organized or structured setting is preferred, at the discretion of the Supervisor or Manager.

Responsibilities

• Identify potential safety and security hazards for youth, recommend and implement corrective actions as appropriate.
• Participate in implementing and monitoring client case plans as directed.
• Assist with day-to-day facility maintenance and ensure 24-hour direct-care staff coverage in coordination with the Program Manager.
• Screen clients, conduct initial intakes, and administer client satisfaction surveys as directed.
• Coordinate and assist with youth intakes and orientation.
• Assist with maintaining reports in coordination with the Program Manager.
• Supervise youth, including meal preparation and completion of chores.
• Supervise and schedule maintenance and upkeep of program vehicles.
• Transport youth in program vehicles and accompany them on field trips or recreational outings.
• Perform other related duties as directed by the Program Manager, Program Director, or Operations Director.
• Attend required training and adhere to agency policies and procedures.

Benefits

• Medical, dental, and vision coverage.
• Telehealth with 24/7 online access to doctors.
• Employee Assistance Program (EAP).
• Employer-paid life insurance equal to one times salary.
• 13 paid holidays and one floating holiday.
• Paid time off starting at 16 working days per year; Head Start employees may have a different paid time off and holiday schedule.
• 403(b) retirement plan with a 3% discretionary employer match or 3% student loan repayment reimbursement.
• Tuition reimbursement.
• Growth opportunities within the organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED