Youth Care Coordinator

Family & Children's Services•Oklahoma City, OK

12h

About The Position

The Youth Care Coordinator facilitates wraparound and service coordination for children, youth, and families, helping teams work toward long-term stability and supporting children and youth in remaining in their homes and schools. The coordinator partners with family-team members, professional and natural supports, and community services; promotes family participation; and provides advocacy, coaching, follow-up, and practical support. The role includes assessing family strengths and needs, conducting cultural discovery and crisis planning, preparing reports, and developing individualized, strength-based, family-guided wraparound and recovery plans. The coordinator also helps clients access benefits and community resources, supports independent and community living skills, maintains current client information, and may transport clients in a personal or agency vehicle. The position requires at least 85 billable service hours with consumers each month. Records must follow agency and applicable regulatory requirements, with documentation completed on the service date to the extent possible and by the end of the next business day. Services may be provided in community settings, and evening or weekend work may be required. The role requires adherence to agency policies, CARF and DMHSAS standards, confidentiality rules, and relevant funding requirements. The employee must obtain and maintain DMHSAS CM II certification and complete required safety training and updates. First Aid and CPR certification may be required. The employee must have a current, valid Oklahoma driver's license and meet HOPE insurance requirements when providing client transportation. The work involves frequent talking or listening, occasional standing, walking, sitting, reaching, handling objects, climbing or balancing, and occasionally lifting or moving up to 25 pounds. Employees may occasionally work outside in varying weather; noise levels are usually moderate.

Requirements

Meet ODMHSAS and HOPE requirements; consult HOPE policy for specific education requirements.
Obtain and maintain DMHSAS CM II Certification.
Complete Therapeutic Options or approved safety training and annual updates.
Possibly obtain and maintain First Aid and CPR certifications if required.
Possess a current, valid Oklahoma driver's license and meet HOPE insurance requirements when transporting clients in private or agency vehicles.
Be able to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence and clinical documentation; and present information effectively in one-on-one and small-group settings.
Apply common-sense understanding to carry out written, oral, or diagrammed instructions and address problems involving several concrete variables in standardized situations.
Relate positively, helpfully, and constructively to people with severe mental illness and/or substance use disorders.
Establish and maintain effective, tactful working relationships; communicate ideas and facts clearly and concisely in writing and orally.
Demonstrate maturity, objectivity, cooperation, and the ability to work with varied systems.
Meet the physical requirements, with reasonable accommodations as applicable, including occasional lifting or moving of up to 25 pounds and sufficient vision, hearing, and speech to perform duties and communicate effectively.

Responsibilities

Follow agency policies and procedures, CARF and DMHSAS standards, confidentiality regulations, and applicable funding requirements.
Facilitate wraparound and service coordination activities and help teams support long-term stability for children, youth, and families.
Ensure team members actively participate in the wraparound process and partner with professional and natural supports to coordinate appropriate, integrated services.
Protect the integrity and confidentiality of people receiving services and maintain strict confidentiality regarding consumer and family information.
Conduct strengths, needs, cultural discovery, and crisis-planning activities for each family; prepare written reports and share them with the family in accordance with the wraparound model.
Develop strength-based, family-guided wraparound plans based on the needs of each child and family team.
Coordinate and facilitate the wraparound process to help children and youth remain in their homes and schools and avoid out-of-home placements.
Empower children, youth, and families through modeling, advocacy, coaching, follow-up, and support; teach them to advocate within child-serving agencies and systems.
Develop and maintain positive relationships with community partners and serve as a liaison between Systems of Care and community services and groups as directed.
Participate in community consultation and educational activities and promote child, youth, and family involvement at individual and community levels.
Monitor benefit eligibility and apply for Social Security, Title XIX (Medicaid), QMB, and other benefits for which clients may qualify; assist eligible clients with Health Home Services.
Keep client address, telephone, contact-person, and financial information up to date.
Help clients find and access community resources needed to maintain independent functioning.
Support clients individually and in groups in developing independent and community living skills, social skills, interests, and leisure activities that encourage community involvement and integration.
Help clients develop individualized recovery plans addressing personal and interpersonal issues, independent living skill needs, goals, and action plans reflecting their interests, abilities, and needs.
Provide a minimum of 85 billable service hours with consumers per month.
Use Collaborative/Therapeutic Documentation and meet clinical record-keeping standards, completing documentation with the consumer to the extent possible and on the service date whenever possible.
Seek supervisory assistance and additional training as needed to enhance skills.
Communicate with other professionals about therapy or treatment, resources, techniques, and relevant information.
Report and document services according to agency policies and procedures, completing documentation by the end of the next business day.
Provide services in community settings and transport clients using a personal vehicle or agency-owned van or small bus as needed.
Perform other related duties as assigned.