Healthy Transitions Youth and Young Adult Coordinator

Children's Hope Alliance•Statesville, NC

1d•$49,440 - $58,710

About The Position

The Youth and Young Adult Coordinator oversees Healthy Transitions programming for youth and young adults ages 16–25 who are experiencing serious mental illness and/or co-occurring disabilities. Guided by System of Care principles, person-centered care, and trauma-informed approaches, the Coordinator oversees program operations, team performance, and service delivery, and serves as the program’s primary community liaison. The role cultivates partnerships, coordinates outreach and engagement, supports youth leadership and voice, supervises a multidisciplinary team, and monitors progress toward grant goals and deliverables. Healthy Transitions aims to improve access to youth-friendly services, amplify youth voice and choice, reduce stigma, and strengthen community connections to support successful transitions to adulthood. The Coordinator leads community outreach and partnership activities; supports youth leadership and engagement; oversees referrals, caseload assignments, workflows, and service delivery; and ensures services follow program requirements and established practices. The position supervises, coaches, evaluates, hires, and trains team members, facilitates weekly team meetings, and supports team culture and professional development. The Coordinator also supports statewide grant initiatives, completes documentation and reports on schedule, and completes required training. The role requires a bachelor’s degree in a human services field and either two years of experience working with people ages 16–24 with a mental health condition and/or co-occurring condition, or one year of experience as a certified Peer Support Specialist. Supervisory experience is preferred. Physical demands include regular sitting and computer work, frequent movement and reaching, occasional lifting of up to 30 pounds, driving and occasional travel, and public speaking. The position may also involve therapeutically restraining children and adolescents in crisis situations.

Requirements

Bachelor’s degree in a human services field.
Two years of previous work experience with people ages 16–24 who have a mental health condition and/or a co-occurring condition, or one year of experience as a certified Peer Support Specialist.
Ability to operate a vehicle for job duties and maintain a valid North Carolina driver’s license and insurance.
Ability to meet the physical requirements of the position, with reasonable accommodations as applicable.

Nice To Haves

Experience supervising others.
Experience supervising a program.

Responsibilities

Serve as the primary community liaison and develop and maintain partnerships with organizations, agencies, providers, educational institutions, employers, and other stakeholders serving transition-aged youth.
Coordinate outreach, engagement, and awareness activities to increase program visibility and connect youth with services, supports, and opportunities.
Plan and implement low-barrier engagement events that promote relationship-building, resource awareness, community connection, and ongoing youth engagement.
Facilitate youth leadership and engagement activities that promote youth voice and choice and gather ongoing feedback.
Represent Healthy Transitions at community coalitions, stakeholder groups, outreach activities, and other relevant local events.
Maintain awareness of community resources, referral pathways, emerging needs, and service gaps, and support efforts to address unmet needs.
Monitor team and program performance toward grant goals, objectives, and deliverables.
Ensure services follow System of Care principles, trauma-informed approaches, and person-centered and self-directed care, while honoring youth voice and choice.
Oversee the referral process and caseload assignment.
Oversee program workflows and service delivery processes and ensure compliance with procedures, practice standards, and program requirements.
Facilitate weekly team meetings to address emerging and urgent needs of program recipients.
Supervise, coach, and support program staff; conduct performance evaluations and support professional development goals.
Interview, hire, and train new Healthy Transitions team members.
Build and model a supportive, collaborative, youth-centered team culture focused on continuous improvement, data-informed practice, and positive outcomes.
Support statewide Healthy Transitions initiatives, training, system-of-care development, and other grant priorities as assigned.
Stay informed about current and emerging trends and best practices for transition-aged youth.
Complete documentation within agency deadlines and regulatory guidelines; prepare timely reports and reviews as requested.
Complete assigned training within required time limits.
Perform other duties as assigned.
Lead the Healthy Transitions team, including assigning work, designing workflows, and supporting time management.