Young Adult Navigator, Supportive Services (52914)

RISEBORO COMMUNITY PARTNERSHIP•New York, NY

4d•$58,000 - $60,000•Onsite

About The Position

The Young Adult Navigator will provide supportive services focused on individualized service planning, benefit entitlement support and assistance, and supportive case management for young adult individuals aged 18-25 and/or families with children headed by young adults aged 18-25. The role involves conducting intake and needs assessments, developing person-centered service plans, providing ongoing case management and advocacy, assisting with government benefits, collaborating with team members on life skills and employment efforts, maintaining records, providing crisis intervention, and making referrals to community supports. The position also requires maintaining strong relationships with tenants and stakeholders, and participating in team meetings and supervision.

Requirements

Bachelor’s Degree in social work, psychology, or related human services field required.
At least 3 years of relevant social service experience, particularly with support for young adults
Trained in child development, mandated reporting, and family dynamics
Trained in harm reduction and housing first services approaches
Experience with evidence-based practices and/or evidence-informed services including, but not limited to: Positive Youth Development, Recovery-Oriented/Trauma-Informed Case Management Critical Time Intervention
Ability to problem solve and work independently
Must be able to travel and work evening and weekend hours

Nice To Haves

Dynamic, able to multi-task, problem solve, and work independently
Team player and willing to work with a diverse population

Responsibilities

Conduct initial intake and comprehensive needs assessments for tenants and tenants’ families’ needs, focusing on the whole family as well as each individual member needs
Ensure all tenants receive transitional support at time of move-in, including education on neighborhood amenities and how to navigate their new living environment
In collaboration with tenants, develop ongoing, person-centered service plans for the family
Conduct 1-on-1 sessions with tenants to ensure successful completion of service plan goals; empower tenants to utilize their strengths to meet any barriers to goal completion
Provide ongoing case management, assistance, and advocacy, providing information and referrals to community services as needed
Assist tenants in obtaining and maintaining all government benefits for which they may qualify, conducting advocacy as needed
Work with tenant to ensure adherence to physical and behavioral health medication
Collaborate with other programmatic team members to support activities related to life skills building and education and employment efforts
Prepare and maintain up to date records and tenant files, outcomes, including tenants’ personal and eligibility information, records of services provided, and all relevant correspondence
Document all interactions with tenants in database and complete reports as required
Provide conflict resolution, crisis intervention, and crisis de-escalation, as need arises
Supply referrals to additional community supports including facilitating housing placement (for tenants who would like to move on to a more independent setting); conduct follow-up on all referrals
Support the tenant’s services team’s efforts developing tenant engagement and community building, and social, recreational, and educational opportunities
Maintain a strong supportive relationship with tenants through consistent communication via phone, text, e-mail, and in-person meetings
Participate in individual supervision, team meetings, and case conferences to ensure a holistic approach to service delivery across program departments
Provide all required information for periodic reports, as needed
Develop and maintain strong relationships with key stakeholders including local organizations and partners to enhance the program and services