Young Adult Mental Health Case Manager (Bucks County)

Access ServicesWarminster, PA
Onsite

About The Position

Access Services is hiring a Young Adult Mental Health Case Manager who will join our Transition to Independence Process (TIP) program serving across Bucks County, with an office based in Warminster, PA. The Transition to Independence Process (TIP) Program uses an evidence-based model to support transition-age young adults ages 16-26 years old to achieve their vision of a successful future. A Young Adult Mental Health Case Manager is also known at Access by the name, "TIP Facilitator". TIP Facilitators support young adults as they develop life skills, connect to resources, and build overall independence across five key domains: (Education; Employment & Career; Living Situation; Community Life Functioning; Personal Effectiveness & Wellbeing). TIP isn’t traditional case management – it’s a strength-based, person-centered, and youth-driven approach to mental health support. Your role is to empower young adult in setting and achieving goals, provide in the moment coaching, and facilitate problem-solving processes.

Requirements

  • Bachelor’s degree in social work, psychology, criminal justice, or a related human services field (required).
  • Experience working with transition age young adults preferred.
  • Valid driver’s license, reliable vehicle with your name on the auto insurance, and the willingness and ability to travel and transporting youth throughout the community (required)
  • Commitment to the program’s values of Integrity, Person-Centeredness, Teamwork, Excellence, and Growth & Wellness.
  • Strong communication, organization, and creative problem-solving skills.
  • Ability to work both independently and as a part of a collaborative, strengths-focused team.
  • Knowledge of various mental health diagnoses & disabilities.
  • Maintain regular and predictable attendance, and work scheduled overtime, or be available for unplanned overtime as necessary, to meet program needs.
  • This job requires full-time, on-site presence due to the nature of the role and responsibilities, with no remote or hybrid work schedule options.
  • This position requires the ability to travel during a normal workday to successfully carry out responsibilities. Therefore, employees will need to drive their personal vehicle and/or an agency owned vehicle to meet these expectations.
  • Employees are expected to always drive safely, to meet eligibility criteria in Motor Vehicle Policy, and to successfully pass the agency’s substance abuse screening at any time during employment.

Nice To Haves

  • Experience working with transition age young adults

Responsibilities

  • Organize and coordinate supports for a maximum caseload of 15 young adults using the TIP Model.
  • Build authentic, trusting relationships that engage young adults toward success and independence.
  • Support young people in creating and following their Futures Plan – which is a personalized roadmap of goals.
  • Meet youth where they are – in homes, schools, and communities – to provide hands-on, flexible support.
  • Attend and advocate alongside of young adults in multi-system meetings and collaborate with other key players including families, schools, employers, and community partners.
  • Plan and participate in group events that promote connection, life skills, and fun!
  • Complete documentation and meet billable hour requirements in alignment with program and regulatory standards.
  • Participate in case management reviews, on-call rotation, and weekly team meetings.
  • Represent the TIP Program through outreach and community engagement efforts.

Benefits

  • Health, Vision, Rx, & Dental insurances, HSA/FSA, 401k match.
  • Tuition Reimbursement.
  • 20 Days PTO (vacation, sick days), 7 paid holidays, 2 floating holidays; Catastrophic Sick Leave.
  • Mileage/Toll Reimbursement, paid travel time between worksites.
  • Company Paid Life Insurance and Short/Long Term Disability.
  • Employee Assistance Program (telehealth/in person).
  • Referral Bonuses up to $750 per hire.
  • College tuition discounts, Credit Union perks, retail discounts.
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