Young Adult Certified Peer Specialist (Teen Talk Lines)

Access Services • Plymouth Mtng, PA

4h • Onsite

About The Position

Access Services is hiring a part-time Young Adult Certified Peer Specialist in our Plymouth Meeting, PA office to join our Teen Talk Lines as part of our Crisis Prevention programs across Montgomery and Chester Counties. Teen Talk Lines is a warm line where teens in Montgomery County and Chester County can text or talk on the phone anonymously with a peer counselor about any problems they are facing, without fear of judgment. As a Young Adult Certified Peer Specialist, you will make an impact in the lives of Montgomery and Chester County youth every day. You will be skilled as an active listener, able to demonstrate empathy toward youth from all walks of life, and willing using your own life experience to connect with individuals who are struggling. You will use your emerging leadership skills in order to be able to run a club with youth and also to be able to develop youth volunteers.

Requirements

• High school diploma or GED (required)
• Certified Peer Specialist (CPS) or Certified Recovery Specialist (CRS) certification (required)
• 1+ years of personal experience with chronic mental health issues (required)
• Valid driver's license with 2+ years of driving experience, reliable vehicle, and car insurance (required)
• No Driver’s License suspensions in the last 48 months.

Nice To Haves

• Some experience supporting teens with mental illness (preferred)

Responsibilities

• Answer telephone calls and text messages, exhibiting empathy and active listening skills
• Complete daily logs and required documentation in a timely manner
• Communicate with supervisors effectively, accurately, and in a timely manner
• As needed, offer support to individuals developing recovery/WRAP plans
• Maintain regular and predictable attendance
• Ensure own proper conduct and fair representation of Access Services
• As needed, respond to teens reaching out on the Teen Talk Line
• Potential travel to fairs, community events, and running Teen Talk Line Clubs.

Benefits

• Paid Time Off
• Mileage Reimbursement
• Paid travel time between worksites
• Employee Assistance Program (EAP)
• Referral Bonuses
• Ongoing Training
• Discounts on various services
• Perks with local Credit Unions
• College Tuition Discounts
• Tuition Reimbursement
• 401k match

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED