Young Adult Certified Peer Specialist (Teen Talk Lines)

Access ServicesPLYMOUTH MTNG, PA
Onsite

About The Position

Access Services is hiring a part-time Young Adult Certified Peer Specialist to join our Teen Talk Lines team, which is part of our Crisis Prevention programs serving Montgomery and Chester Counties. The Teen Talk Lines provide a confidential space for teens to text or talk anonymously with a peer counselor about their problems without fear of judgment. This role offers the opportunity to make a daily impact on the lives of youth in Montgomery and Chester Counties. The ideal candidate will be a skilled active listener, empathetic towards diverse youth, and willing to use their own lived experience to connect with individuals facing struggles. This position also involves emerging leadership skills for running youth clubs and developing youth volunteers.

Requirements

  • High school diploma or GED (required)
  • Certified Peer Specialist (CPS) or Certified Recovery Specialist (CRS) certification (required)
  • 1+ years of personal experience with chronic mental health issues (required)
  • Valid driver's license with 2+ years of driving experience, reliable vehicle, and car insurance (required)
  • No Driver’s License suspensions in the last 48 months

Nice To Haves

  • Some experience supporting teens with mental illness (preferred)

Responsibilities

  • Answer telephone calls and text messages, exhibiting empathy and active listening skills
  • Complete daily logs and required documentation in a timely manner
  • Communicate with supervisors effectively, accurately, and in a timely manner
  • As needed, offer support to individuals developing recovery/WRAP plans
  • Maintain regular and predictable attendance
  • Ensure own proper conduct and fair representation of Access Services
  • As needed, respond to teens reaching out on the Teen Talk Line
  • Potential travel to fairs, community events, and running Teen Talk Line Clubs

Benefits

  • Paid Time Off
  • Mileage Reimbursement
  • Paid travel time between worksites
  • Employee Assistance Program (EAP)
  • Referral Bonuses
  • Ongoing Training
  • Discounts on various services
  • Perks with local Credit Unions
  • College Tuition Discounts
  • Tuition Reimbursement
  • 401k match
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