Yard/Customer Service Associate

CENTRAL VALLEY BUILDERS SUPPLY•Napa, CA

4h•$19 - $20•Onsite

About The Position

Central Valley is a leading family-owned and operated building supply company with eight locations throughout Northern California. We have been in business since 1955 and have grown to become one of the largest regional suppliers of building and agricultural products in the United States. We are currently seeking a Yard/Customer Service Associate for our Napa facility. The Yard/Customer Service Associate locates, loads and unloads building materials in the yard and warehouse. Writes accurate yard tags to ensure proper inventory count and a smooth customer transaction. Maintains a safe and clean work environment.

Requirements

1 year of Customer Service experience required
Strong measuring skills
Familiarity with power and hand tools
Walking: 6-8 hours per day
Standing: 6-8 hours per day
Bending/Twisting: 3-6 hours per day
Squatting/Stooping: 3-6 hours per day
Climbing: Up to 3 hours per day
Kneeling Crawling: Up to 3 hours per day
Pushing/Pulling: 3-6 hours per day
Hand Dexterity: Up to 3 hours per day
Lifting 0-25 lbs.: Up to 3 hours per day
Lifting 26-60 lbs.: 3-6 hours per day
Carrying 0-25 lbs.: Up to 3 hours per day
Carrying 26-60 lbs.: 3-6 hours per day

Nice To Haves

Forklift experience preferred
Valid Class C driver's license and clean driving record preferred for possible delivery driving

Responsibilities

Helps customers locate the product they need and loads vehicles as necessary.
Unloads and stocks incoming materials.
Writes yard tags accurately with product code and quantity for purchase.
Keeps all yard and warehouse areas clean, neat, safe, and secure.
Assembles and loads products for delivery to customers, and transfers to other locations.
Observes yard and warehouse for safety, potential theft, and security risks.
Reviews vendor packing slip in order to verify quantity, product accuracy and condition, and turns into receiving.
Resolves customer dissatisfaction with materials.
Stores material safely to prevent damage.
Stocks inventory neatly in the proper location within the yard and/or warehouse.
Rotates stock to maintain product quality – retail ready.
Identifies different building materials and wood products.
Operates and maintains the forklift and other yard equipment safely.
Completes daily forklift checklist
Measures and cuts materials by operating a power saw.
Strives for zero product damage while loading and unloading.
Reports all damages to the supervisor immediately.