Yard Service Associate

Missouri Organic RecyclingKansas City, MO
Hybrid

About The Position

The Yard Service Associate plays a critical role in delivering excellent customer service while ensuring accurate transactions and proper load measurement. This role combines front counter responsibilities with active yard duties, requiring both customer interaction and hand-on operational work.

Requirements

  • Strong customer service and communication skills
  • High attention to detail and accuracy
  • Comfortable working in both indoor (office) and outdoor (yard) environments
  • Ability to move frequently between office and yard
  • Ability to perform basic math calculations (measurement, volume, pricing)
  • Reliable, punctual, and able to work independently
  • Comfortable standing, walking, and being active throughout the shift
  • Ability to work in varying weather conditions

Nice To Haves

  • Previous cashier, retail, or yard experience is preferred

Responsibilities

  • Provide friendly, efficient, and professional service to all customers
  • Guide customers through the dumping/ check-in process
  • Encourage satisfied customers to leave Google Reviews
  • Resolve basic customer questions and escalate issues when necessary
  • Measure incoming trailers/trucks to determine cubic yardage
  • Ensure accurate material assessment for proper charging
  • Move between yard and front counter as needed
  • Maintain awareness of yard activity and customer flow
  • Accurately process customer transactions (cash, card, etc.)
  • Ensure all charges reflect correct measurements and pricing
  • Maintain attention to detail to prevent revenue loss
  • Perform end-of-day cash drawer reconciliation
  • Balance transactions and report discrepancies
  • Follow company procedures for cash handling and accountability

Benefits

  • Great Work Environment: Join a positive and collaborative workplace where your skills and dedication are valued.
  • Overtime Available: Take advantage of opportunities for overtime to maximize your earning potential.
  • Growing Team: Be part of a dynamic and expanding team, contributing to the success and growth of the company.
  • Family Owned and Operated: Experience the warmth and camaraderie of a family-owned business that cares about its employees.
  • Benefits Available: Access a range of benefits, including health, dental, and vision insurance, and more.
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