Landscape Yard Customer Associate

Ewing Outdoor Supply•Fort Lupton, CO

1d•$18 - $20•Onsite

About The Position

Ewing Outdoor Supply is seeking a Landscape Materials Yard Customer Service Professional to provide excellent customer service at our Fort Lupton CO landscape materials yard. The ideal candidate must be able to lift 50-70 lbs. and perform in seasonal high heat conditions. Proficiency with a POS (point of sale) system, product identification, and delivering a top-tier customer experience are essential. Comprehensive training will be provided, and we are looking for a committed teammate with a desire for growth opportunities, a strong work ethic, and a positive team attitude.

Requirements

Ability to lift 50-70 lbs.
Ability to perform in a seasonal high heat situation
Ability to learn the POS (point of sale) system
Ability to identify products
Ability to extend a top level customer experience
Committed teammate with interest in growth opportunities
Can hustle and be a great team fit
Basic math skills
Excellent communication skills, capable of building trusting relationships
Ability to perform in fast-paced environments
Valid driver’s license
Excellent organizational and time management skills
Good driving record with no traffic violations
Proven work experience as a Customer Service Associate, Sales Associate, or similar role.
Excellent physical condition and coordination

Nice To Haves

Heavy equipment/loader experience
Bilingual (English/Spanish)
Ability to operate forklifts and tractors in a variety of weather and traffic conditions (willing to train the right candidate)
Knowledge of landscape materials yard inventory stocking procedures
Attention to detail and familiarity with industrial equipment

Responsibilities

Go the extra mile to engage customers (including assistance in the materials yard)
Greet and direct customers
Assist customer in the yard with orders and identification
Provide accurate information (e.g. product features, pricing and after-sales services)
Answer customers’ questions about specific products/services
Cross-sell products
Manage returns of merchandise
Coordinate with your team to provide excellent customer service (especially during peak times)
Inform customers about discounts and special offers
Stay up-to-date with new products/services
Ask for feedback on provided services and resolve clients’ complaints
Inform customers about new products and services
Loading Materials in customer vehicles with efficiency and extreme care
Keep updated records of inventory and activity logs
Comply with company policies and legal guidelines
Help maintain a safe and orderly environment of the facilities
Customer orientation and ability to adapt/respond to different types of characters
Ability to multi-task, prioritize, and manage time effectively
Basic math skills
Excellent communication skills, capable of building trusting relationships
Ability to perform in fast-paced environments
Valid driver’s license
Excellent organizational and time management skills
Good driving record with no traffic violations