Part-time Yard/Customer Service Associate

Central Valley•Napa, CA

2d•Onsite

About The Position

Central Valley is a family-owned and operated building supply company with eight locations throughout Northern California. The company has operated since 1955 and supplies building and agricultural products. The Yard/Customer Service Associate works at the Napa facility, locating, loading, and unloading building materials in the yard and warehouse; helping customers find products; and supporting accurate inventory and customer transactions. The role also maintains a clean, safe, and secure work environment and handles materials carefully to prevent damage. This is a part-time position for 24–30 hours per week on the day shift. Availability to work Saturdays is required.

Requirements

At least 1 year of customer service experience.
Strong measuring skills.
Familiarity with power and hand tools.
Ability to meet the listed physical demands, including lifting and carrying materials weighing up to 60 pounds.

Nice To Haves

Forklift experience.

Responsibilities

Locate, load, and unload building materials in the yard and warehouse.
Help customers locate products and load vehicles as needed.
Write accurate yard tags with product codes and quantities to support inventory accuracy and customer purchases.
Unload and stock incoming materials, and store materials safely to prevent damage.
Keep yard and warehouse areas clean, neat, safe, and secure.
Assemble and load products for customer deliveries and transfers to other locations.
Observe the yard and warehouse for safety, potential theft, and security risks.
Review vendor packing slips to verify quantity, product accuracy, and condition, then submit them to receiving.
Resolve customer dissatisfaction with materials.
Stock inventory in the proper locations and rotate stock to maintain product quality and retail readiness.
Identify different building materials and wood products.
Operate and maintain forklifts and other yard equipment safely, and complete the daily forklift checklist.
Measure and cut materials using a power saw.
Strive to prevent product damage while loading and unloading, and report damage to the supervisor immediately.