X/Twitter Community Manager

Best Friend Finance • San Francisco, CA

7d • Onsite

About The Position

UGLYCASH is a company that aims to disrupt traditional finance by offering transparency, global financial inclusion, and human connection. They are building a different kind of financial service, driven by a mission to ensure access to stable currency as a human right and to reduce inequality. The company emphasizes authenticity, honesty, and human connection over its name to build trust. They are looking for a passionate individual to join their team and contribute to their mission.

Requirements

• Located in the United States and willing to move to San Francisco after hire (relocation support provided)
• 3+ years of relevant experience in technology and crypto
• Experience leading and growing a community
• Experience scaling and operationalizing customer success systems
• Operational experience in a crypto startup/project
• Experience managing and growing a team
• Very active on social media with an existing following
• Deep connectivity in / understanding of the crypto ecosystem
• Great communicator, comfortable talking in public and hosting live events
• Exceptional detail-oriented operational, project management and organizational skills
• A relentless, growth-oriented self-starter

Responsibilities

• Manage and grow UGLYCASH's X community
• Create, curate and produce community content (live streams, online resources, social posts)
• Scale community support and moderation infrastructure (CRM, support ticketing systems)
• Coordinate and run in-person community events and meetups
• Collect and synthesize community feedback to influence product development
• Serve as a public ambassador and figurehead for UGLYCASH

Benefits

• Relocation support provided
• Competitive compensation plan that includes cash & the potential for a token grant
• Comprehensive medical, dental, and vision insurance plans
• Flexibility of working remotely for 2 months a year
• 3 weeks of vacation, sick days, company holidays, and bonus anniversary days
• Paid parental leave for new parents, including maternity, paternity, and adoption leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed