About The Position

The Wraparound and Special Services Director leads and supports teams across service areas to develop, implement, and support creative, strength-based plans for children and families with complex needs. The role uses creative solutions rather than traditional case management and is based at any Children's Home of Wyoming Conference (CHWC) office, with day travel within New York State in an agency vehicle. The Director engages youth, caregivers, and county stakeholders; facilitates planning meetings; coordinates teams and services; monitors progress and ongoing needs; and provides guidance, advocacy, and connections to resources. The role collaborates with internal teams and external stakeholders, leads solution-focused plans, and models and trains others in the planning process. Timely completion of notes, documentation, and reports is also required.

Requirements

  • Bachelor’s degree in human services or a related field.
  • Two years of experience in foster care, child welfare, or case management.
  • Valid driver’s license and ability to maintain insurability throughout employment.

Responsibilities

  • Engage youth, caregivers, and county stakeholders who need a different approach to serving youth with complex needs, drawing on the strengths of the youth, caregivers, community, and the organization’s service continuum.
  • Plan and facilitate meetings, identify needs, develop and implement customized strength-based plans, support those plans, and coordinate a team of support through creative and persistent problem solving.
  • Monitor the progression, efficacy, and ongoing needs of youth and their families.
  • Respond to evolving needs by providing ongoing guidance, service coordination, advocacy, and connections to resources.
  • Collaborate and coordinate with a variety of individuals, external stakeholders, and internal teams while leading compassionate, creative, and consistent solution-focused plans.
  • Lead, model, and train others in the planning process.
  • Complete notes, documentation, and reports in a timely manner.

Benefits

  • Student loan and tuition reimbursement.
  • Employee assistance program.
  • Employee discounts at the Southern Tier Community Center.
  • Professional development opportunities.
  • Agency-paid continuing education units, license preparation course, and license exam.
  • 403(b) plan with 6% employer contribution.
  • Paid time off and 9 paid holidays.
  • Childcare reimbursement.
  • Health, dental, and vision insurance, with HSA/FSA accounts.
  • Life insurance.
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