Wraparound and Special Services Director - Ontario

Children • Geneva, NY

1d

About The Position

The Wraparound and Special Services Director leads and supports teams across service areas to develop, implement, and support creative, strength-based plans for children and families with complex needs. The role focuses on creative solutions rather than traditional case management and is based out of any CHWC office, with day travel within New York State using an agency vehicle.

The Director engages youth, caregivers, and county stakeholders; facilitates planning meetings; identifies needs; coordinates support teams; and monitors the progress and effectiveness of plans. The role also provides ongoing guidance, service coordination, advocacy, and resource connections as the needs of youth and families evolve. The Director collaborates with internal teams and external stakeholders, models and trains others in the planning process, and completes documentation and reports in a timely manner.

Requirements

• Bachelor's degree in human services or a related field.
• Two years of experience in foster care, child welfare, or case management.
• Valid driver's license and ability to maintain insurability throughout employment.

Responsibilities

• Engage youth, caregivers, and county stakeholders who need a different approach to serving youth with complex needs, drawing on the strengths of youth, caregivers, the community, and the Children's Home service delivery continuum.
• Plan and facilitate meetings; identify needs; develop, implement, and support customized strength-based plans; and coordinate a team of support using creative and persistent problem solving.
• Monitor the progression, efficacy, and ongoing needs of youth and their families.
• Respond to evolving needs by providing ongoing guidance, coordination of services, advocacy, and connection to resources.
• Engage, collaborate, and coordinate with individuals, external stakeholders, and internal teams while leading solution-focused plans.
• Lead, model, and train others in the planning process.
• Complete notes, documentation, and reports in a timely manner.

Benefits

• Student loan and tuition reimbursement.
• Employee assistance program.
• Employee discounts at the Southern Tier Community Center.
• Opportunities for professional development.
• Agency-paid CEUs, license preparation course, and license exam.
• 403(b) with 6% employer contribution.
• Paid time off and 9 paid holidays.
• Childcare reimbursement.
• Health, dental, and vision insurance, with HSA/FSA accounts.
• Life insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Director