Wrangler

Theodore Roosevelt Medora Foundation•Medora, ND

2d•Onsite

About The Position

As a member of the Medora Stables Crew, the Wrangler reports to the Medora Riding Stables Manager. The role’s primary day-to-day responsibilities include conducting guided trail rides through the Badlands, riding in the Medora Musical, attending camps when needed, and maintaining the stables and grounds. Guest safety and horse health are high priorities. The position operates in a professional trail-riding environment and continuously requires outdoor work in all weather conditions, including heat, cold, humidity, rain, and wind. The Wrangler may encounter strong livestock odors and animal waste, and occasionally works around chemicals, sharp objects or tools, grease, oil, and mud. The role involves sustained physical activity, including walking long distances on trails and hills, mounting a horse from the ground, and riding for six or more hours per day. TRMF is located in Medora, North Dakota, near the entrance to Theodore Roosevelt National Park. The Life Skills Center, TRMF’s central operations hub, includes a dining room, fitness center, and designated spaces for music, studying, learning, prayer, reflection, and social connection.

Requirements

At least one year of experience handling horses and proven equestrian skills, including grooming, tacking, riding, and understanding animal behavior.
Excellent verbal communication skills, including the ability to give instructions to guests and provide interpretive information about the Badlands and Medora.
Reliable, punctual, and ready for every shift.
Strong attention to detail and time-management skills.
Ability to work well in a team and adapt to schedule and procedure changes.
Ability to provide exceptional guest service.
Ability to troubleshoot problems and develop solutions when needed.
Work experience that supports making decisions to keep guests and horses safe.
Fluent in reading, writing, and spoken English.
Able to continuously stand, balance, talk, hear, walk, push or pull, and reach with hands and arms; lift or carry up to 50 pounds; and use visual acuity to assess safety and operate equipment and ride horses.
Able to walk long distances on trails and hills, mount a horse from the ground without a mounting block, and ride for at least six hours per day.

Nice To Haves

First Aid and CPR certification, or willingness to obtain it.
Valid driver’s license and a safe driving record.
Bilingual ability.

Responsibilities

Guide trail rides, inform guests about their surroundings, and provide interpretive information about the Badlands and Medora.
Provide information about TRMF and promote offerings across departments and venues.
Check riding equipment daily before saddling and report defective equipment to the Stables Manager, Assistant Manager, or Supervisor.
Learn the horses’ names, identities, personalities, and dispositions.
Saddle and unsaddle horses properly for guided trail rides.
Clean and maintain horses’ pens, water tanks, and hay troughs.
Feed and care for horses daily, including grooming as needed or directed.
Put horses away according to procedures; safely store saddles and tack; maintain and store feed properly; and secure buildings and gates at the end of the day.
Monitor the group on the trail, pay close attention to riders, keep the group together, and prioritize rider safety.
Monitor and report trail conditions, weather, hazards, and other trail users that may pose safety risks to horses or riders.
Follow safety policies and participate in workplace safety training sessions and meetings.
Process reservations and ticketing for trail rides and private rides.
Greet and direct guests visiting the Medora Riding Stable.
Respond to guest requests, observations, and complaints promptly and effectively to achieve guest satisfaction.
Maintain the cash drawer at the Medora Riding Stables.
Ride in the Medora Musical and other special events, such as the Fourth of July Parade.
May assist with training and socializing new horses before they go on trails prior to the season.
May be called upon to assist with operating Medora Cowgirl Camps.
Promote events and services by providing guests with enthusiastic and accurate information.
Maintain positive relationships with guests, coworkers, and management consistent with TRMF values.
Perform other related duties as required.