Wrangler

Theodore Roosevelt Medora Foundation•Medora, ND

1d•Onsite

About The Position

The Wrangler is a member of the Medora Stables Crew and reports to the Medora Riding Stables Manager. The role’s primary responsibilities are conducting guided trail rides through the Badlands, riding in the Medora Musical, attending camps when needed, and maintaining the stables and grounds. Guest safety and horse health are priorities. The position also includes guest service, reservations and ticketing, sales promotion, and participation in special events.

Requirements

At least one year of experience handling horses and demonstrated equestrian skills, including grooming, tacking, riding, and understanding animal behavior.
Excellent verbal communication skills, including the ability to instruct guests and provide interpretive information.
Reliability, punctuality, and readiness for each shift.
Strong attention to detail and time-management skills.
Ability to work well on a team and adapt to changes in schedules and procedures.
Commitment to exceptional guest service.
Ability to troubleshoot problems and develop solutions as needed.
Work experience that supports making decisions to keep guests and horses safe.
Fluency in reading, writing, and speaking English.
Ability to continuously stand, balance, talk, hear, walk, push or pull, and reach with hands and arms; lift or carry up to 50 pounds; and use visual acuity to assess safety and operate equipment.
Ability to walk long distances on trails and up and down hills, mount a horse from the ground without a mounting block, and ride for at least six hours per day.

Nice To Haves

First Aid and CPR certification, or willingness to obtain it.
Valid driver’s license and a safe driving record.
Bilingual ability.

Responsibilities

Guide trail rides, explain guests’ surroundings, and provide interpretive information about the Badlands and Medora, as well as information about TRMF offerings.
Check riding equipment before saddling and report defective equipment to the Stables Manager, Assistant Manager, or Supervisor.
Learn horses’ names, identities, personalities, and dispositions; saddle and unsaddle horses for guided rides.
Clean and maintain horse pens, water tanks, and hay troughs; feed, groom, and care for horses as needed or directed.
Follow procedures for putting horses away, storing tack, maintaining and storing feed, and securing buildings and gates at the end of the day.
Monitor riders and the trail string, keep the group together, and prioritize rider safety.
Observe and report trail conditions, weather, hazards, and other trail users that could pose safety risks.
Follow safety policies and participate in workplace safety training and meetings.
Process reservations and ticketing for trail rides and private rides; greet and direct guests at the stables.
Respond to guest requests, observations, and complaints promptly and effectively, and maintain the cash drawer.
Ride in the Medora Musical and special events, including the Fourth of July Parade.
May help train and socialize new horses before they go on trails and may assist with Medora Cowgirl Camps.
Promote events and services by providing guests with enthusiastic and accurate information.
Maintain positive relationships with guests, coworkers, and management in keeping with TRMF values.
Perform other related duties as required.