Wound Care Technician, Full-time, Dearborn, MI

Center for Wound Healing & Hyperbaric Me • Dearborn, MI

6d

About The Position

The Wound Care Technician works closely with and under the direction of the clinic team to coordinate patient care and ensure patient safety. The role provides wound care and hyperbaric services, supports physicians and registered nurses, maintains patient care areas, and completes accurate patient documentation. Depending on services available at the work location, the technician may transport patients using a company vehicle. The position may require light ground and/or air travel.

Requirements

• High school diploma or GED.
• Active Emergency Medical Technician (EMT), Certified Nursing Assistant (CNA), or Certified Medical Assistant (CMA) credential.
• Current Basic Life Support (BLS) certification from an approved agency.
• Valid driver's license with a positive driving history.
• Chauffeur's license where required by the state.
• Experience using an electronic medical record system for patient documentation.
• Strong verbal and written communication skills.
• Ability to treat others with compassion and patience.
• Excellent interpersonal skills and ability to work in a fast-paced, team-oriented environment.
• Maintain all required licenses and certifications throughout employment.
• Comply with HIPAA policies and procedures.
• Meet health-clearance requirements, which may include evidence of vaccination or immunity for Hepatitis B, influenza, MMR, varicella, and Tdap, and tuberculosis testing. Additional vaccinations, immunity evidence, or documentation may be required.
• Ability to meet the physical demands of standing, walking, driving, lifting up to 50 pounds, sitting for extended periods, and looking at a computer screen for extended periods. Pushing, pulling, stooping, squatting, shifting heavy objects, and air travel may also be required; employees should ask for assistance if needed.

Nice To Haves

• Two or more years of medical experience in an outpatient medical clinic.
• Proficiency with Microsoft 365 tools, particularly SharePoint.

Responsibilities

• Under direction and supervision, provide patient care, including taking vital signs, documenting in the electronic medical record, measuring and photographing wounds, and sending or faxing wound care supply and home care orders.
• Assist physicians and registered nurses with wound care procedures within the scope of practice.
• Clean and stock patient care areas, put away supplies, follow infection-control practices, and maintain a clean work environment.
• Follow department policies and procedures for items approved in wound care and hyperbaric environments to ensure patient safety.
• Communicate findings to the immediate supervisor or HBO safety director before treatment begins.
• Inform management of changes in working conditions or concerns, including infection control, hazardous material control, and confined spaces.
• Follow emergency fire safety procedures in the wound center and hyperbaric environment.
• Under direction and supervision, provide patient education about wound care dressings, hygiene, and/or hyperbaric oxygen therapy.
• Provide hyperbaric oxygen therapy to patients for approved acute or chronic conditions.
• Complete thorough and accurate EMR documentation promptly and in accordance with organizational policies, procedures, and guidelines.
• Assist with answering phones, scheduling patients, obtaining new-patient phone intakes, and obtaining additional clinical documentation.
• Adhere to company, hospital, and accrediting-body clinical, safety, and compliance standards.
• Participate in cross-training initiatives to build skills, provide backup during absences, and support clinic operations.
• Safeguard patient information and comply with HIPAA policies and confidentiality standards.
• May participate in onboarding and training new team members.
• Transport patients to and from appointments if the service is offered at the work location.
• Perform other duties as assigned.

Benefits

• Comprehensive health benefits for eligible full-time employees and their dependents, including medical, vision, and dental coverage.
• Employer-paid basic life insurance and buy-up life insurance.
• Short-term disability insurance.
• Hospital indemnity insurance.
• Pet insurance.
• 401(k) with a retirement readiness tool.
• Employee discount program.
• Generous paid time off.
• Holiday pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED