Wound Care Technician, Full-time, Dearborn, MI

Center for Wound Healing & Hyperbaric Me•Dearborn, MI

7d•$19 - $21

About The Position

The Wound Care Technician works closely with and under the direction of the clinic team to coordinate patient care and ensure patient safety. The role includes providing supervised patient care, assisting with wound care procedures, supporting hyperbaric oxygen therapy, maintaining patient care areas, and documenting care in the electronic medical record. The technician may also transport patients using a company vehicle when that service is offered at the work location. The position supports clinic operations through patient education, scheduling, phone support, and coordination of clinical documentation. It may include light ground and/or air travel, cross-training, and participation in onboarding and training new team members. Employment is contingent upon meeting applicable health-clearance requirements, including required vaccination or immunity documentation and tuberculosis testing.

Requirements

High school diploma or GED.
Active Emergency Medical Technician (EMT), Certified Nursing Assistant (CNA), or Certified Medical Assistant (CMA) credential.
Current Basic Life Support (BLS) certification from an approved agency.
Valid driver’s license with a positive driving history; a chauffeur’s license is required in some states.
Experience using an electronic medical record system for patient documentation.
Strong verbal and written communication skills.
Ability to treat others with compassion and patience.
Excellent interpersonal skills and ability to work in a fast-paced, team-oriented environment.
Maintain all required licenses and certifications throughout employment.
Comply with HIPAA policies and procedures.
Meet applicable health-clearance requirements, which may include evidence of vaccination or immunity for Hepatitis B, influenza, MMR, varicella, and Tdap, as well as tuberculosis testing; additional documentation may be required.

Nice To Haves

Two or more years of medical experience in an outpatient medical clinic.
Proficiency with Microsoft 365 tools, particularly SharePoint.

Responsibilities

Under direction and supervision, provide patient care, including taking vital signs, documenting in an electronic medical record, measuring and photographing wounds, and sending or faxing wound care supply and home care orders.
Assist physicians and registered nurses with wound care procedures within the technician’s scope of practice.
Clean and stock patient care areas, put away supplies, follow infection-control practices, and maintain a clean work environment.
Follow department policies and procedures for items approved in wound care and hyperbaric environments, and communicate findings to the immediate supervisor or HBO safety director before treatment begins.
Inform management of changes in working conditions or concerns involving infection control, hazardous materials, confined spaces, or other matters.
Follow emergency fire-safety procedures in the wound center and hyperbaric environment.
Under direction and supervision, educate patients about wound care dressings, hygiene, and/or hyperbaric oxygen therapy.
Provide hyperbaric oxygen therapy to patients for approved acute or chronic conditions.
Complete thorough and accurate EMR documentation in a timely manner according to organizational policies, procedures, and guidelines.
Assist with answering phones, coordinating patient scheduling, conducting new-patient phone intakes, and obtaining additional clinical documentation.
Adhere to company, hospital, and accrediting-body clinical, safety, and compliance standards.
Participate in cross-training initiatives to build versatile skills, provide backup support during absences, and support seamless clinic operations.
Safeguard patient information and comply with HIPAA policies and confidentiality requirements.
May participate in onboarding and training new team members.
Transport patients to and from appointments if transportation service is offered at the work location.
Perform other duties as assigned.