Wound Care Registrar

Intermountain Health•Heber, UT

8d•$18 - $24

About The Position

Responsible for registering patients across multiple service lines and collecting all necessary demographic, financial, and clinical information from patients or their representatives. The role is scheduled during business hours Monday through Friday, with the service closed on Thursday. The position is based at Intermountain Health Heber Valley Hospital and Intermountain Health Park City Hospital.

Requirements

One year of customer service experience within the last five years.
One year of negotiation or collection experience within the last three years.
Ability to work effectively in time-sensitive situations, handle multiple priorities simultaneously, and make prompt, responsible decisions.
Keyboarding and computer skills.
Demonstrated excellent interpersonal relations and communication skills.

Nice To Haves

Bilingual Spanish-speaking ability.
Knowledge of medical and insurance terminology.
One year of data-entry or clerical experience in a medical office setting within the last three years.
Strong experience using EPIC.

Responsibilities

Verify the accuracy of EMPI links and identify and report possible identity theft.
Interact with patients or representatives to gather or verify required registration information.
Enter patient demographic, insurance, and essential admission information into a database for billing, reporting, and analysis by facility, corporate, state, and federal agencies.
Explain legal documents in accordance with regulatory requirements.
Explain billing processes and provide way-finding assistance as needed.
Discuss insurance benefits, cost estimates, financial obligations, and financial assistance needs with patients or representatives.
Communicate wait times effectively to patients and representatives.
Verify patient identity and scan documents as appropriate.