Workshop Administrator

Richemont • New York, NY

6d • Onsite

About The Position

The Cartier New York Workshop provides Jewelry services, Watch services, and Jewelry productions for North America. Cartier North America is seeking a Workshop Administrator who will be responsible for executing all administrative and logistic tasks for client services and stock maintenance, with the ability to cross-train and assist with tasks in other departments, as needed for the business.

Requirements

• Associate or bachelor’s degree
• Customer service or related field of experience with strong data processing skills
• SAP or other CS related programs
• Ability to work and prioritize tasks in a fast paced and high-volume environment
• Proactive personality, positive and solutions orientated attitude
• Ability to work both independently and within a team environment
• Excellent communication skills both written and verbal.

Responsibilities

• Processing all non-technical tasks for both client and stock repairs, including repair registration, audit, diagnosis, cost estimate creation, materials posting, parts delay management, billing, payment processing, transfers, and final invoice.
• Receiving and shipping of all inbound and outbound parcels, including domestic and international shipments, including proper movement of product in/out of department, coordination of courier pick ups/drop offs, and maintaining supplies.
• Develop deep understanding and knowledge of brand and products to convey Cartier heritage and values.
• Understand and comply with Cartier security and operational procedures.
• Uphold Cartier image by maintaining professional demeanour at all times in person, via email, and telephone.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree