WORKPLACE SUPPORT AIDE
About The Position
Licking/Knox Goodwill Industries, Inc. is seeking a Workplace Support Aide in Newark, Ohio. This full-time position involves providing hands-on support, task prompting, and guidance to employees with disabilities in retail and warehouse settings. The role requires assisting employees with job tasks, reinforcing job skills, monitoring progress, and ensuring adherence to workplace standards. The ideal candidate will have experience and a passion for working with individuals with disabilities, possess a high school diploma or equivalent, and be able to work independently and as part of a team. Experience in retail, production, or warehouse environments is beneficial. A valid Ohio Driver's License and the ability to pass a background check and drug test are required.
Requirements
- Experience as well as a passion for working with individuals with disabilities
- High school diploma or equivalent
- Ability to work independently as well as part of a team
- Experience in retail, production, or warehouse environments
- Possess a Valid Ohio Drivers License and meet driving standards
- Be able to pass a background check and drug test, which does include THC
- Strong interpersonal and communication skills
- Ability to provide calm, respectful, and patient support to employees
- Good time management and organizational skills
- Ability to follow directions and maintain consistent documentation
- Ability to prioritize tasks in a fast-paced retail or warehouse environment
- Dependability and professionalism
- Ability to lift 25 pounds and tolerate periods of standing, walking, and physical activity
- Basic proficiency in Microsoft office and use of technology for documentation
Responsibilities
- Provide hands-on support, task prompting, and guidance to employees with disabilities in retail and warehouse setting
- Assist employees with job tasks such as sorting, tagging, stocking or production line work as needed to maintain workflow
- Reinforce job skills taught by Job Coaches to promote independence and confidence
- Monitor employee progress and communicate updates or concerns to Career Services Specialist and retail staff
- Collaborating with management and production leads to ensuring employees with disabilities receive appropriate support
- Support adherence to workplace standards, policies and procedures
- Report any safety, behavioral, or performance concerns promptly to Supervisory staff
- Attend meetings and training courses as required
- Perform other related duties as assigned
Benefits
- Medical, Vision, and dental insurance available
- PTO and Sick Pay
- Company-paid life insurance
- Discounts at all 9 retail locations
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
