Workplace Specialist

Opendoor•San Francisco, CA

1d•Onsite

About The Position

The Executive Operations team is a centralized, cross-functional team that supports Opendoor's leadership and employees. We sit across two areas: Exec Ops Partners (also known as Executive Assistants) and Workplace Partners. We operate as a direct expression of Opendoor's values: Founder Mentality, Mission Over Ego, Default to AI, and Default to Open, every single day. Our job is simple to say and hard to do well: we create the conditions for great work. That means the physical environment is excellent, the experience is seamless, and employees and guests feel genuinely welcomed. We're operators at heart. We sweat the details, anticipate what's needed before it's asked for, and hold ourselves to a high bar on everything from a clean kitchen to a flawlessly run All-Hands. We're hiring a Workplace Specialist to own the day-to-day experience at our San Francisco office. This is a hands-on, in-office role — you'll be the face of the workplace, the engine behind our events, and the person employees count on when something needs to get done. You'll manage facilities, front desk, vendors, events, and everything in between. You'll be expected to move fast, catch things before they become problems, and bring genuine care to the people and space you support. This isn't a passive role. You'll own outcomes, build relationships, and be a visible, trusted presence in the office every day. It's a great fit for someone who is detail-oriented, hospitality-minded, and thrives in a physical, fast-moving environment. If you find satisfaction in a perfectly stocked kitchen, a smoothly run event, and a building that just works — this role is for you.

Requirements

1–3 years of experience in a workplace, facilities, office operations, or hospitality role.
A hospitality mindset — you genuinely care about the experience of the people around you, and it shows.
Strong organizational instincts and a high bar for attention to detail. You are a planner. You like systems and checklists, and you follow through.
The ability to prioritize and execute quickly across multiple workstreams without dropping balls.
Clear verbal and written communication — you can work with vendors, employees, and executives with equal ease.
Comfort with ambiguity and shifting priorities. This is a dynamic office environment where the plan sometimes changes.
Proactive ownership. You don't wait to be asked. You see what needs to be done and do it.
Fluency with Google Workspace, Jira or similar ticketing tools, and modern collaboration tools (Slack or equivalent).

Nice To Haves

CPR certification is a plus.

Responsibilities

Conduct thorough daily facilities checks to ensure the office consistently meets high standards for cleanliness, appearance, and functionality — across all common areas, conference rooms, kitchens, and restrooms.
Serve as the front desk point of contact at our San Francisco office: greet employees and guests, manage visitor logistics, coordinate meeting details, and ensure the physical environment is conducive to a productive workday.
Act as the primary point of contact for all workplace-related questions and concerns from employees, escalating or resolving with speed and care.
Receive, sort, and distribute all incoming and outgoing mail and packages.
Stock and maintain office supplies, amenities, and swag inventory — always ahead of what's needed, never behind.
Organize and execute physical event setups for internal events including All-Hands, offsites, engagement events, team-building activities, and ad hoc gatherings.
Provide concierge-level service for meetings and events: coordinate logistics, room setup, catering, AV, and any details that make the experience exceptional.
Assist with employee engagement for in-office employees — helping build culture through the physical experience of being at Opendoor.
Oversee and manage office vendors, building security, and safety teams — setting expectations, monitoring performance, and escalating issues as needed.
Supervise outside workplace contractors and ensure work is completed on time, on spec, and with minimal disruption to the workplace.
Partner with building management on facilities issues, maintenance coordination, and compliance.
Provide regular updates on site status and ongoing projects to management and key stakeholders.
Support employee onboarding, internal moves, and offboarding — coordinating the physical logistics that make transitions smooth.
Monitor Jira tickets to track and resolve workplace requests with a high standard of customer service and timely follow-through.
Cross-collaborate with key stakeholders, both internal and external, to deliver the best possible workplace experience for employees and guests.
Act as a member of the emergency response team — assist with safety training, emergency preparedness, and real-time incident response.
Maintain working knowledge of building safety procedures and serve as a reliable, calm resource when it counts.
Additional duties and responsibilities may be assigned on an as-needed basis through the course of normal business operations.