Workplace Services Lead

Teladoc Health•Jacksonville, FL

2d•Hybrid

About The Position

The Workplace Services Lead plays a primary role in supporting the continuous operation and improvement of our Jacksonville office space, including site security, property maintenance and project-based initiatives. Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our impactful mission. Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference. Join a multi-faceted community that celebrates each colleague’s unique perspective and is focused on continually improving, each and every day. Contribute to an innovative culture where fresh ideas are valued as we increase access to care in new ways. Enjoy an inclusive benefits program centered around you and your family, with tailored programs that address your unique needs. Explore candidate resources with tips and tricks from Teladoc Health recruiters and learn more about our company culture by exploring #TeamTeladocHealth on LinkedIn.

Requirements

High school degree required
Superior customer service skills and orientation.
Ability to maintain consistent professionalism under stressful situations.
Ability to plan and manage work under time constraints.
Ability to multitask and work with minimal supervision.
Excellent critical thinking skills and ability to direct responses during emergency situations
Excellent verbal and written communication skills and proven ability to provide direction to staff
Proficient in MS Office, and possess strong written, verbal and people skills.
Strong organizational skills and collaborative style needed.
Knowledge of real estate, telecommunications, furniture, accounting and building systems.
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Nice To Haves

bachelor’s degree in engineering, facilities management, business management, or related field preferred.
Certification in facilities management (FMP, CMP) a plus.

Responsibilities

Assist the VP, Workplace in all aspects of project implementation as needed.
Represent the Facilities Department in inter-departmental meetings to support and facilitate communication and action between departments.
Coordinate all Facilities activities, work direction, and support systems.
Independently maintain and update administrative policies and processes.
Set up, maintain, and organize department's central files, information, filing, and messages.
Prepare and maintain RFP’s, bid information, and other contract documents as needed for the facility.
Prepare internal bill-backs and documents for events supported by the Facilities organization.
Provide administrative support to the VP, Facilities, Legal Dept. and onsite leadership teams.
Assist the Legal Department with administrative support, including routing correspondence for signature, supporting records retention processes, and completing miscellaneous tasks as assigned.
Process travel arrangements and expense reports, including coding and allocation in accordance with company policies.
Coordinate with property management for any maintenance requirements and/or inspections.
Coordinate with building security on access card processing and physical security needs of space.
Manage the security access-control database in conjunction with building security.
Process incoming and outgoing mail as needed.
Answer phones and relieve receptionist as needed.
Maintain office equipment and physical space.
Handle building-equipment emergencies on an ongoing basis and serve as a liaison between company employees and outside contractors called in to fix problems.
Schedule preventative maintenance, respond to urgent maintenance calls, and participate in the creation of emergency preparedness plans.
Inventory, order, and stock all office supplies and kitchen areas.
Special projects as assigned.