Workplace Services Lead

Teladoc Health • Jacksonville, FL

1d • $55,000 - $70,000 • Hybrid

About The Position

The Workplace Services Lead plays a primary role in supporting the continuous operation and improvement of our Jacksonville office space, including site security, property maintenance and project-based initiatives.

Requirements

• High school degree required
• Superior customer service skills and orientation.
• Ability to maintain consistent professionalism under stressful situations.
• Ability to plan and manage work under time constraints.
• Ability to multitask and work with minimal supervision.
• Excellent critical thinking skills and ability to direct responses during emergency situations
• Excellent verbal and written communication skills and proven ability to provide direction to staff
• Proficient in MS Office, and possess strong written, verbal and people skills.
• Strong organizational skills and collaborative style needed.
• Knowledge of real estate, telecommunications, furniture, accounting and building systems.
• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Nice To Haves

• bachelor’s degree in engineering, facilities management, business management, or related field preferred.
• Certification in facilities management (FMP, CMP) a plus.

Responsibilities

• Assist the VP, Workplace in all aspects of project implementation as needed.
• Represent the Facilities Department in inter-departmental meetings to support and facilitate communication and action between departments.
• Coordinate all Facilities activities, work direction, and support systems.
• Independently maintain and update administrative policies and processes.
• Set up, maintain, and organize department's central files, information, filing, and messages.
• Prepare and maintain RFP’s, bid information, and other contract documents as needed for the facility.
• Prepare internal bill-backs and documents for events supported by the Facilities organization.
• Provide administrative support to the VP, Facilities, Legal Dept. and onsite leadership teams.
• Assist the Legal Department with administrative support, including routing correspondence for signature, supporting records retention processes, and completing miscellaneous tasks as assigned.
• Process travel arrangements and expense reports, including coding and allocation in accordance with company policies.
• Coordinate with property management for any maintenance requirements and/or inspections.
• Coordinate with building security on access card processing and physical security needs of space.
• Manage the security access-control database in conjunction with building security.
• Process incoming and outgoing mail as needed.
• Answer phones and relieve receptionist as needed.
• Maintain office equipment and physical space.
• Handle building-equipment emergencies on an ongoing basis and serve as a liaison between company employees and outside contractors called in to fix problems.
• Schedule preventative maintenance, respond to urgent maintenance calls, and participate in the creation of emergency preparedness plans.
• Inventory, order, and stock all office supplies and kitchen areas.
• Special projects as assigned.

Benefits

• performance bonus
• PTO accrual (5.84 hours per bi-weekly pay period for full-time positions)
• Paid Sick, Safe, and Caregiver Leave (80 hours annually for full-time positions)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED