Workplace Services Coordinator

CrowdStrike • Sunnyvale, CA

6d • $27 - $43 • Onsite

About The Position

As a member of the Global Real Estate and Workplace Services team (GREWS), the Workplace Services Coordinator must have a passion for hospitality and customer service, ensuring every in-office experience is functional, productive, and memorable for our fellow CrowdStrikers. The individual must maintain a continuous focus on maintenance and upkeep, all departmental vendor relations, and overall fit and functionality of our CrowdStrike office spaces. The individual must have the ability to work independently on various projects from conception to completion, adhere to pivotal business and operational timelines, and work through a variety of activities and confidential matters with discretion.

Requirements

• Minimum of 5 years professional experience
• Facilities Management and/or Office Services experience
• Previous hotel/hospitality (front-of-house experience is also welcome)
• Exceptional written and verbal communication skills, including ability to communicate with all levels of staff, clients, and external professionals
• Ability to interact with people at all levels including senior management
• Basic understanding of local building and fire codes, Fire/Life/Safety plans, and Environmental Health & Safety standards
• Basic understanding of commercial MEP systems and functionalities
• Basic understanding of Audio/Visual conferencing systems
• Demonstrated ability to work independently and prioritize multiple, high-priority tasks
• Unimpeachable judgment and discretion in handling confidential information
• Flexibility to perform job tasks outside of job description when necessary
• Keen attention to detail with the ability to juggle multiple priorities
• High level of integrity with the ability to maintain confidentiality
• Strong working knowledge of Microsoft and Google suites
• Basic knowledge of, or experience in, cyber security
• Must be in the office 5 days a week. No remote or hybrid work style is available for this role

Responsibilities

• Serve as the primary point of contact and on-site subject matter expert for the Sunnyvale office, ensuring seamless day-to-day operations
• Maintain a safe, clean, and professional office environment across all workspaces, including reception, break areas, conference rooms, and common areas, ensuring spaces are consistently well-stocked and properly maintained
• Proactively identify and implement creative solutions to enhance workspace functionality and elevate the overall employee experience
• Monitor and maintain office equipment (printers, shredders, etc.) in partnership with IT, ensuring operational continuity
• Uphold all security protocols and procedures in close partnership with the Global Physical Security team
• Build and maintain strong working relationships with business unit representatives, stakeholders, and cross-functional partners through regular collaboration and consistent follow-up
• Respond promptly to all workplace inquiries, assess needs or issues, and execute appropriate corrective action with proper escalation and documentation as needed
• Partner closely with IT, Helpdesk, EA, and HR teams to support office readiness for corporate meetings, recruiting events, sales conferences, and specialty events
• Manage all aspects of onsite meeting and conferencing setup, including room inventory control and reservations, physical space configuration, catering coordination, and A/V capabilities
• Support conference room scheduling and calendar management, proactively communicating space conflicts to meeting hosts and offering timely alternative solutions
• Coordinate local office events and meetings, both onsite and offsite, including venue reservations, catering, décor, and logistics, in partnership with the broader GREWS team to ensure seamless execution
• Support and execute in-office workplace events and employee engagement activities, ensuring experiences are delivered on time and to a high standard
• Administer back-of-house facilities operations, including FF&E maintenance and MEP issue resolution, coordinating with landlords, property management, vendors, contractors, and consultants
• Hold vendors accountable to service level agreements through regular meetings to review and confirm that deliverables are being met, with keen focus on janitorial and foodservice programs and deliverables
• Serve as the primary liaison with Landlord/Property Management, facilitating recurring meetings to ensure clear communication around building processes, maintenance events, and ongoing projects
• Partner with GREWS leadership and Finance to support operational budget management, including monthly expense forecasting and reporting
• Partner with GREWS leadership on a future office relocation, including logistical planning, employee communications, and vendor coordination
• Partner with GREWS leadership on the opening of a future (new) office location in Sunnyvale, including the creation of new processes, new programs and amenities, and new vendor services

Benefits

• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified™ across the globe
• health insurance
• 401k
• paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed