Workplace & People Operations Associate

WithCoverage • New York City, NY

15h • Onsite

About The Position

WithCoverage replaces the traditional insurance brokerage with AI-supercharged risk management designed for the modern economy. We partner with hundreds of high-growth, category-defining companies, including GoPuff, Eight Sleep, Bombas, Chomps, and Blank Street Coffee. Our clients span iconic consumer brands, hospitality leaders, GCs, advanced manufacturers, and next-generation defense contractors. They operate in complex risk environments and need a partner that can move at their speed. Instead of a fragmented, manual brokerage stack, we have built a new category: elite risk advisors operating on top of proprietary technology. Our in-house Agency Management System gives our team and AI agents full visibility into policies, exposures, claims, billing, and commissions. This platform enables deep automation, better decisions, and a fundamentally higher standard of service. WithCoverage was founded by JD Ross (co-founder of Opendoor) and Max Brenner (Bain, Compound). We have raised over $43M from leading investors including Sequoia, 8VC, Khosla Ventures and Crystal Venture Partners. Our ambition is not to build a better brokerage. It is to redefine how risk is managed across the economy.

Requirements

• 2 to 5 years of experience in office operations, HR coordination, or People Ops
• Highly organized and detail-oriented
• Strong communicator and enjoy working with people across teams
• Comfortable using systems like HRIS platforms and Google Suite
• Proactive, resourceful, and comfortable in a fast-paced environment

Nice To Haves

• Experience with Rippling or a similar HR system
• Supported onboarding or employee lifecycle processes
• Worked in a startup or high-growth environment

Responsibilities

• Make our NYC office run smoothly and feel like a great place to work
• Manage vendors including facilities, cleaning, snacks, and supplies
• Plan and coordinate team events and in-office moments
• Support seating and workspace planning as the team grows
• Handle day-to-day logistics including mail, access, and inventory
• Own onboarding logistics for all new hires
• Ensure every new hire is set up for success on day one
• Partner with Recruiting and hiring managers to deliver a strong onboarding experience
• Run onboarding sessions and continuously improve the experience
• Manage employee data and workflows in Rippling
• Support onboarding and offboarding processes and documentation
• Handle employee requests and employment verifications
• Partner with Finance or vendors to support payroll and bonus inputs
• Maintain employee records including agreements and policies
• Support training programs and track completion
• Coordinate laptop setup and inventory management
• Partner with IT vendors to ensure employees are fully set up
• Maintain clean, organized systems and process documentation

Benefits

• Competitive compensation that includes equity
• Comprehensive benefit plans for medical, dental, vision, life, and disability
• Pre-tax accounts (FSA, HSAs, dependent care FSAs, commuter savings)
• Human Interest: 401(k) provider
• Flexible time off, sick leave, family and medical leave, major national holidays
• A curated in-office employee experience, designed to foster community, team connections, and innovation
• Collaborative, transparent, and fun culture

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed