Associate, People Operations

Good Reason Houston • Houston, TX

4d • $55,000 • Hybrid

About The Position

At Good Reason Houston, we believe that building and sustaining a strong, engaged team is essential to driving organizational impact. The Associate, People Operations serves as a critical operational backbone for the organization; helping power the people systems and leadership routines that enable our team to thrive. Reporting to the Director, People, Strategy & Leadership the Associate manages key people operations processes, supports employee engagement efforts, and provides high-level administrative support to the Leadership Team. This role also plays a central part in coordinating Board operations and maintaining strong internal structures that promote organizational clarity and connection. By ensuring smooth execution across people, leadership, and governance systems, the Associate helps Good Reason Houston deliver on its mission with a team that feels energized and equipped to succeed. The ideal candidate is someone who finds energy in helping a mission-driven team perform at its best and brings initiative, sound judgment, and strong relational instincts.

Requirements

• 2+ years of experience in people operations, executive/administrative support, office operations, or a related function.
• Exceptional organizational skills, with the ability to manage multiple priorities and workstreams effectively.
• Strong written and verbal communication skills, including the ability to synthesize and relay information clearly.
• High attention to detail and demonstrated commitment to accuracy across documentation, data, and logistics.
• Proactive and solutions-oriented; identifies gaps, and takes initiative to address them.
• Team-oriented mindset with the ability to build relationships and collaborate across teams.
• High level of integrity and ability to handle sensitive and confidential information with discretion.
• Demonstrated commitment to fostering a positive, inclusive, and engaging workplace culture.
• Ability to work in a fast-paced environment with flexibility to respond to emerging needs.
• Alignment with Good Reason Houston’s mission and a genuine interest in supporting a high-performing, mission-driven team.
• Proficiency in Microsoft Office Suite, Mac OS, and Google Workspace.

Responsibilities

• Coordinate recruitment processes, including job posting management, candidate scheduling, and interview logistics
• Support administration of employee lifecycle routines including onboarding, offboarding, and role transitions
• Maintain accurate and organized employee records, organizational charts, job descriptions, and internal documentation, ensuring data integrity and accessibility
• Support administration of performance review cycles and employee engagement surveys, tracking completion and follow-up
• Compile and monitor internal people metrics (e.g., hiring timelines, retention data, staff composition) to support leadership decision-making
• Design and execute internal culture initiatives, including recognition programs, engagement activities, milestone celebrations, and supporting employee resource groups
• Manage organizational calendars, key deadlines, and internal communications to ensure staff clarity, timely updates, and strong communication loops across people and operational processes
• Assist with internal documentation and record-keeping
• Coordinate logistics for team meetings, retreats, and cross-functional gatherings
• Provide executional support for special projects and cross-functional initiatives as needed
• Oversee daily office operations including but not limited to opening & closing office, managing office supply inventory and storage, maintaining a clean and functional office, and ensuring team members are equipped with tools and resources required on a day-to-day basis.
• Serve as administrative support front line including answering and directing all calls; maintaining visibility with staff and guests during working hours to offer ongoing, ad hoc support; and managing the front desk and receiving guests, deliveries, and mail.
• Provide recommendations to and work with the Chief of Staff to implement ongoing office space improvements.
• Support additional projects related to office operations and events, as assigned.
• Provide high-level administrative and operational support to CEO
• Coordinate logistics and manage priorities to ensure efficient use of CEO time and resources
• Develop and organize materials to support effective executive meetings and decision-making
• Maintain up-to-date Board contact lists and respond to scheduling and coordination needs
• Execute logistics for quarterly Board and committee meetings, including RSVP tracking, material preparation and distribution, minute-taking, and follow-up coordination
• Organize and update governance documents; support compliance with Board policies, procedures, and documentation requirements
• Other responsibilities as assigned by the Director, People, Strategy & Leadership.

Benefits

• Good Reason Houston also has a 401(k) (automatic 3% employer contribution), life, medical, dental and vision insurance packages.
• Each employee accrues 35 paid time off days per calendar year in addition to the 19 paid holidays per year.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees