Workplace Operations Manager

Mistral•San Francisco, CA

1d•Onsite

About The Position

Mistral is seeking a proactive, detail-oriented Workplace Operations Manager to keep its San Francisco office running smoothly and support a positive workplace experience. The role oversees day-to-day office operations, including vendor relationships, office logistics, facilities, onsite programs, and employee events. The manager provides onsite support, helps resolve issues before they escalate, and maintains a clean, safe, organized, and welcoming workplace.

Requirements

At least 3 years of experience in an office management or workplace operations role.
Excellent organizational skills and strong attention to detail.
Strong written and verbal communication skills and a friendly, professional demeanor.
Ability to multitask and prioritize in a fast-paced, changing environment.
A proactive, can-do attitude, willingness to handle any task, and genuine desire to help others.
Technology proficiency with Google Workspace, Slack, Notion, and ticketing systems.
Experience with access control and visitor management systems, such as badge provisioning, guest registration, and security credentialing.

Nice To Haves

Startup or technology company experience.
Experience working across different time zones.

Responsibilities

Provide onsite support and serve as a first point of contact for employee questions.
Conduct daily inspections to keep the workplace clean, safe, and orderly.
Manage office repairs, maintenance schedules, and vendor relationships, escalating issues when necessary.
Process incoming mail and packages.
Support and manage onsite food, snack, and beverage programs.
Manage vendor relationships and contracts in partnership with Legal, Finance, and Procurement, from sourcing through renewal.
Plan and execute employee engagement events for the local team.
Serve as the primary point of contact for facilities issues and building management.
Help maintain a safe, organized, and welcoming office environment.