Workplace Operations Manager

Mistral•San Francisco, CA

2d•Onsite

About The Position

Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. We're looking for a proactive, detail-oriented Workplace Operations Manager to keep our San Francisco office running smoothly. You'll be the backbone of our day-to-day operations. Managing everything from vendor relationships and office logistics to event planning. This is a great fit for someone who thrives in a fast-paced environment, loves solving problems before they become problems, and takes pride in creating a great workplace experience for the whole team.

Requirements

3+ years of experience in an office management or workplace operations role (startup or tech company experience a plus)
Excellent organizational skills with strong attention to detail
Strong written and verbal communication skills, with a friendly, professional demeanor
Ability to multitask and prioritize in a fast-paced, ever-changing environment
A proactive, "can-do," "no task too small" attitude and a genuine desire to help others
Tech-savvy with Google Workspace, Slack, Notion, and ticketing systems
Experience working across different time zones is a plus
A collaborative team player who works well with colleagues across departments and builds strong relationships throughout the office
Experience with access control and visitor management systems (e.g., badge provisioning, guest registration, security credentialing)

Nice To Haves

startup or tech company experience a plus
Experience working across different time zones is a plus

Responsibilities

Provide on-site support and serve as a first point of contact for employee questions
Perform daily inspections to keep the workplace clean, safe, and orderly.
Manage office repairs, maintenance schedules, and vendor relationships, escalating issues when necessary.
Handle incoming mail and package processing.
Support and manage onsite programs including food, snack, and beverage services.
Manage vendor relationships and contracts in partnership with Legal, Finance, and Procurement, from sourcing through renewal.
Plan and execute employee engagement events for the local team.
Serve as the primary point of contact for facilities issues and building management.
Help maintain a safe, organized, and welcoming office environment.