Workplace Operations Manager

Wing•Palo Alto, CA

14h•Onsite

About The Position

Wing offers drone delivery as a safe, fast, and sustainable solution for last mile logistics. Consumer appetites for on-demand services are increasing, but current delivery methods are inefficient, costly, and contribute to road accidents and air pollution. Wing’s fleet of highly automated delivery drones can transport small packages directly from businesses to homes on-demand, in minutes. We design, build, and operate our aircraft, and offer drone delivery services on two continents. Our technology is designed to be easy to integrate into existing delivery and logistics networks, offering a scalable drone delivery solution for a broad range of businesses. Wing is a part of Google's parent company, Alphabet, and our mission is to create the preferred means of delivery for the planet. If you're ready to do the greatest work of your life, come join us. Wing is looking for a Workplace Operations Manager to join our Corporate Real Estate and Workplace team. Based onsite in Palo Alto, CA , we are seeking a motivated individual dedicated to fostering premier workplace environments that fuel our unique culture and operational R&D efforts. The successful candidate will be an adaptive problem-solver who excels in high-energy settings, cultivating deep cross-functional ties to drive excellence across vendor relations, office services, and project oversight. This position oversees several local sites and involves approximately 10% business travel.

Requirements

Minimum 5 years of professional experience in workplace operations, hospitality, corporate real estate, facilities management, or a related service-oriented field
Willingness and ability to travel nationally up to 10% to oversee site operations and strategic initiatives
Proven track record in managing external suppliers and facility service providers
Superior organizational capabilities with the aptitude to balance competing demands in a high-growth, agile environment.
Ability to cultivate robust cross-functional partnerships and collaborate across diverse teams.
Proficiency in Google Workspace and experience navigating workplace management software or ticketing platforms.

Responsibilities

Maintain high-functioning, secure, and hospitable office environments daily throughout designated Wing sites
Collaborate with external suppliers, property management, and cross-functional teams to ensure seamless service delivery
Support space optimization efforts, including desk reallocations, physical relocations, and strategic site planning
Address facility-related inquiries and tickets promptly, overseeing every stage from initial report to final resolution.
Manage essential workplace provisions such as culinary programs, logistics, mail, and overall team amenities.
Oversee vendor performance, maintenance schedules, and administrative workflows for facility upkeep.
Track operational spend, supply levels, and facility records through detailed logs and procurement systems.
Integrate with IT, Safety, and Security departments to reinforce daily operational excellence and site safety.