Workplace Meeting and Events Specialist

JLL•Charlotte, NC

9d•Hybrid

About The Position

As an Professional, Facilities Management at JLL, you'll serve as a strategic partner to clients across multiple business lines, designing and executing exceptional meetings and events that drive business outcomes. This role combines consultative expertise with hands-on coordination, requiring you to understand client needs, anticipate requirements, and deliver seamless experiences. You'll manage the full event lifecycle—from initial client consultation through post-event feedback—while building lasting relationships with key stakeholders and maintaining JLL's reputation for hospitality excellence.

Requirements

1-3 years of experience in event planning, project management, hospitality, or related field
Excellent time management and verbal/written communication skills with the ability to communicate professionally at all organizational levels, including C-suite
Exceptional customer service skills with a demonstrated passion for hospitality and ability to multi-task in a fast-paced environment
Experience in budget planning with proven ability to deliver results within financial parameters
Willingness and ability to travel as needed, with flexibility for some nights and weekends

Nice To Haves

Bachelor's degree in Administration, Planning, Communication or related majors.
Proven leadership skills with the ability to manage multiple priorities and deliver results under pressure
Track record of initiative, integrity, and good judgment in professional settings
Highly collaborative approach with strong interpersonal skills and ability to establish rapport quickly
Proficient skills in Microsoft Office Suite
Experience working across diverse business lines or in corporate environments

Responsibilities

Consult with clients to determine event needs including space requirements, physical set-up, AV and technical specifications, catering, and event support services
Build and maintain strong relationships with stakeholders and key decision makers across business lines, conducting proactive outreach calls to identify and secure potential event opportunities
Deliver high standards of care during events, consistently exceeding client expectations by anticipating needs and ensuring flawless execution
Coordinate with vendors, facilities staff, and service providers to ensure excellent coordination and execution with minimal disruption to operations
Collect and coordinate feedback from business line stakeholders and client attendees to integrate into continuous improvement initiatives
Maintain active awareness of meeting and event trends, innovations, and opportunities, identifying and proposing best practices to enhance service delivery
Complete all assigned tasks, projects, and reports with timely delivery based on established deadlines, following escalation and incident reporting procedures as needed