Workplace Meeting and Events Specialist

JLL•Charlotte, NC
•Hybrid

About The Position

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. As an Professional, Facilities Management at JLL, you'll serve as a strategic partner to clients across multiple business lines, designing and executing exceptional meetings and events that drive business outcomes. This role combines consultative expertise with hands-on coordination, requiring you to understand client needs, anticipate requirements, and deliver seamless experiences. You'll manage the full event lifecycle—from initial client consultation through post-event feedback—while building lasting relationships with key stakeholders and maintaining JLL's reputation for hospitality excellence.

Requirements

  • 1-3 years of experience in event planning, project management, hospitality, or related field
  • Excellent time management and verbal/written communication skills with the ability to communicate professionally at all organizational levels, including C-suite
  • Exceptional customer service skills with a demonstrated passion for hospitality and ability to multi-task in a fast-paced environment
  • Experience in budget planning with proven ability to deliver results within financial parameters
  • Willingness and ability to travel as needed, with flexibility for some nights and weekends

Nice To Haves

  • Bachelor's degree in Administration, Planning, Communication or related majors.
  • Proven leadership skills with the ability to manage multiple priorities and deliver results under pressure
  • Track record of initiative, integrity, and good judgment in professional settings
  • Highly collaborative approach with strong interpersonal skills and ability to establish rapport quickly
  • Proficient skills in Microsoft Office Suite
  • Experience working across diverse business lines or in corporate environments

Responsibilities

  • Consult with clients to determine event needs including space requirements, physical set-up, AV and technical specifications, catering, and event support services
  • Build and maintain strong relationships with stakeholders and key decision makers across business lines, conducting proactive outreach calls to identify and secure potential event opportunities
  • Deliver high standards of care during events, consistently exceeding client expectations by anticipating needs and ensuring flawless execution
  • Coordinate with vendors, facilities staff, and service providers to ensure excellent coordination and execution with minimal disruption to operations
  • Collect and coordinate feedback from business line stakeholders and client attendees to integrate into continuous improvement initiatives
  • Maintain active awareness of meeting and event trends, innovations, and opportunities, identifying and proposing best practices to enhance service delivery
  • Complete all assigned tasks, projects, and reports with timely delivery based on established deadlines, following escalation and incident reporting procedures as needed

Benefits

  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay
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