Workplace Locations Services Analyst

Accenture•Redmond, WA

10d•Onsite

About The Position

The Workplace Locations Services Analyst role executes services in areas of responsibility for a small to moderate size location/across small number of smaller locations & may oversee the work of team members. Scope may include wide range of Workplace Solutions customer services activities, delivered at a location/across multiple locations. May include workspace set-up, A/V, catering, document, switchboard, reception, floor support & other location services. Independently carry out routine tasks according to guidelines and/or under supervision.

Requirements

Minimum of 2 years of office operations or receptionist experience
Critical thinking skills
Problem solving skills
Knowledge of MS Outlook
Intermediate to advanced knowledge of MS Office (word/excel/PowerPoint)
Proven ability to work independently and as a team member
Good communication skills (written and oral)
Good organizational, multi—tasking and time management skills
Highly responsive, flexible and adaptable
Proactive thinker/action taker
Passionate about customer service
High level of professionalism
Demonstrated leadership in professional setting
Demonstrated teamwork and collaboration in a professional setting
Ability to work with highly confidential material and maintain confidentiality
Comfortable with technology
Seeks out challenges and opportunities to grow
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Responsibilities

Requires analysis and solving of lower-complexity problems.
Interaction is with peers within Accenture before updating supervisors.
Likely has limited exposure with clients and/or Accenture management.
Requires moderate of level instruction on daily work tasks and detailed instructions on new assignments.
Decisions impact own work and may impact the work of others.
Individual contributor as a part of a team, with a focused scope of work.