Workplace Global Partner

Roblox•San Mateo, CA

3d•$136,100 - $166,730•Onsite

About The Position

The Workplace Global Partner supports office services, facilities operations, workplace amenities, and employee experience across Roblox’s smaller domestic and international offices. The role establishes consistent workplace standards and service parity with headquarters by ensuring employees have reliable services, functional amenities, appropriate resources, and consistent support across locations. Serving as a strategic partner and liaison among Facilities and Workplaces, People, Finance, Corporate Engineering, Global Security, local office leaders, landlords, property managers, vendors, and other stakeholders, this person independently assesses office needs, identifies service gaps, coordinates solutions, and establishes operating standards. The role travels to domestic and international offices and provides ongoing remote support between visits. When not traveling or supporting a remote office, the Workplace Global Partner supports headquarters projects and operations, including employee moves, office reconfigurations, workplace improvements, safety initiatives, inspections, regulatory compliance, and other Facilities and Workplace priorities. The position is described as onsite at San Mateo HQ, with the posting giving differing schedules: Monday–Friday, 9:00 AM–5:00 PM in the role overview, and generally 8:00 a.m.–5:00 p.m. five days per week in the Work Hours section. Domestic and international travel is required, and on-call availability may be required for global office needs and urgent matters.

Requirements

7+ years of experience in facilities coordination, office services, workplace operations, global workplace support, or a related corporate environment.
Demonstrated experience supporting multiple offices, including smaller domestic or international locations.
Strong knowledge of office services, facilities operations, vendor coordination, workplace amenities, employee experience, and workplace safety.
Experience partnering cross-functionally with Human Resources, Finance, Corporate Engineering or IT, Security, landlords, property managers, vendors, and business leaders.
Ability to operate independently and take ownership of workplace needs without direct people-management responsibilities.
Strong cross-functional relationship-building and collaborative problem-solving skills.
Experience identifying service gaps, developing action plans, and driving operational issues through completion.
Strong organizational and project-coordination skills, with the ability to manage multiple offices, priorities, projects, and time zones simultaneously.
Experience developing and documenting operational procedures, service standards, escalation processes, and workplace programs.
Working knowledge of OSHA requirements, workplace safety practices, accessibility standards, building and fire codes, and other applicable regulatory requirements.
Familiarity with budget administration, forecasting, invoice management, purchase orders, contract documentation, and expense tracking.
Ability to develop and track key performance indicators, analyze operational trends, and clearly communicate findings to leadership.
Strong written and verbal communication skills.
Proficiency in Google Workspace or similar business-productivity tools.
Ability and willingness to travel domestically and internationally based on business and office needs.
Resourceful, service-oriented, culturally aware, and calm under pressure.
Ability to occasionally lift up to 25 pounds and perform physical tasks associated with workplace operations.

Nice To Haves

Workplace strategy and employee-experience program support.
Global facilities and workplace operations.
Office build-outs, renovations, expansions, relocations, and decommissions.
Moves, adds, and changes.
Workplace safety, OSHA compliance, and emergency preparedness.
Lease administration and landlord coordination.
Budget forecasting and financial management.
Project coordination and agile project management.
Workplace data, reporting, and analytics.
Vendor sourcing, contract administration, and performance management.
Sustainability and waste-reduction initiatives.
Experience supporting a globally distributed office portfolio.
Experience working across cultures, countries, and time zones.

Responsibilities

Support day-to-day facilities and workplace operations for smaller domestic and international offices.
Serve as the primary Facilities and Workplace point of contact for assigned global offices.
Establish and maintain workplace standards to improve parity between headquarters and remote offices.
Assess employee experience, facilities conditions, amenities, technology, security, safety, and operational needs at assigned offices.
Develop office-specific action plans addressing service gaps, risks, employee needs, and improvement opportunities.
Coordinate with People, Finance, Corporate Engineering, Global Security, local leaders, landlords, property managers, and vendors.
Ensure access to functional workstations, meeting spaces, workplace technology, supplies, amenities, and employee-facing services.
Develop and document operating procedures, service standards, schedules, escalation paths, and workflows.
Coordinate preventive maintenance, repairs, inspections, testing, and facilities services with landlords and vendors.
Establish repeatable workplace programs, service expectations, and reporting practices across assigned offices.
Track service requests, response and resolution times, vendor performance, recurring issues, and other workplace indicators.
Escalate unresolved issues and coordinate resources until operational needs are addressed.
Support onboarding, offboarding, office access, workstation readiness, equipment coordination, and other workplace service needs.
Coordinate workplace programs, employee events, and office activities with Human Resources and local office leaders.
Support local emergency preparedness, workplace safety, incident response, and business-continuity requirements.
Help ensure compliance with OSHA requirements, building and fire codes, accessibility standards, local ordinances, and other workplace requirements.
Coordinate inspections, permits, certifications, corrective actions, and compliance documentation.
Conduct regular office assessments and document findings, risks, required actions, responsible parties, and completion dates.
Identify opportunities to reduce waste, conserve resources, improve energy efficiency, and support responsible workplace operations.
Support annual budget planning, expense forecasting, purchase orders, invoices, accruals, and expenditure tracking.
Compare spending against approved budgets, identify variances, and recommend corrective actions.
Support vendor sourcing, contract administration, invoicing, document control, and performance management.
Partner with Finance and Procurement to evaluate vendor proposals, service agreements, and operating costs.
Review landlord and vendor responsibilities to confirm required services are provided under applicable agreements.
Maintain office documentation, service records, vendor information, emergency contacts, floor plans, equipment inventories, procedures, and compliance records.
Prepare leadership updates on office conditions, employee needs, operational performance, risks, costs, and recommended actions.
Travel to domestic and international offices to assess conditions, build local partnerships, implement standards, support projects, and confirm operational readiness.
Provide ongoing remote support to global offices between onsite visits.
Support headquarters projects such as employee moves, reconfigurations, relocations, furniture changes, signage, workplace improvements, and space-readiness activities.
Assist the headquarters Facilities team with safety programs, inspections, regulatory compliance, emergency preparedness, and corrective-action tracking.
Support headquarters project teams with vendor coordination, scheduling, employee communications, site logistics, documentation, and operational handoff.
Provide general administrative and operational support to Facilities project teams and local office leadership.
Support the broader Facilities and Workplace team as business needs evolve.