Workplace Facilities Lead

Accenture•New York, NY

5d•$68,300 - $227,500•Onsite

About The Position

The Workplace Facilities Lead is responsible for coordinating all aspects of workplace maintenance, housekeeping, and event setups in Accenture’s customer service driven corporate office. The Workplace Facilities Lead will provide leadership and direction in matters related to facility operations and scope/quality of services.

Requirements

Requires onsite work primarily at Accenture's One Manhattan West Location: 395 9th Ave, New York, NY 10001
Flexibility for local travel throughout New York Metro to support other Accenture sites as needed
Ability to work outside of business hours including nights, holidays, and or weekends as needed
Minimum of 5 years of experience in Facilities Management
Minimum of 1 year of people management experience

Nice To Haves

Experience managing a team of 20 or more
Experience managing capital projects, small to medium size
Experience in power over ethernet (POE) lighting systems
Experience with building management systems
Demonstrated ability to work collaboratively with peers, senior leaders, and other stakeholders
Experience managing janitorial teams

Responsibilities

Overseeing the cleaning, maintenance, and event production duties of workplace facilities employees.
Works as a business partner with the Office Services Lead, overseeing maintenance projects and ensuring all tasks are completed in a timely manner
Strong focus on hospitality and customer service
Comfortable assisting with any workplace position and showcasing a willingness to help wherever needed
Plan and manage operations and delivery of services
Provide leadership, direction, development and employee supervision within the areas of responsibility
Manage relationships with internal leadership and stakeholders
Negotiate and execute vendor contracts
Develop and manage contract relationships with external service providers
Lead workgroup of 25+ to achieve the appropriate level of external, and internal customer satisfaction
Execute/oversee the capital construction projects
Execute/oversee the regular scheduled maintenance and unscheduled repairs of infrastructure and equipment
Execute/oversee the activities required to ensure interiors are of a sufficient standard as defined by Accenture policies and standards
Execute/oversee the purchasing, maintenance and disposal of company Workplace assets, in line with Accenture and local policy
Execute/oversee the delivery of cleaning services within the facility, managing the relationship with the vendor and ensuring standards for cleanliness are adhered to
Support the day-to-day management of a Workplace commodity
Conduct quality assurance checks to ensure service standards are being met
Receiving and prioritizing workorders while ensuring quality control
Maintaining the cleanliness of all areas of the workplace including but not limited to, open workspaces, enclosed offices and meeting spaces, pantries, restrooms, reception areas, and receiving areas
Conducting physical maintenance, and housekeeping inspections
Directing general construction, installation, and repair of all electrical, mechanical and architectural systems throughout the facility to ensure operational efficiency, safety, and cleanliness
Assists in the execution of capital projects and property rehabilitations
Consistently orders and maintains inventory of all necessary cleaning and maintenance products
Be a leader of the Workplace Health and Safety/Fire Life Safety team.