Workplace Experience Specialist

Clio • Toronto, ON

6d • CA$73,100 - CA$98,900 • Onsite

About The Position

Clio is seeking a Workplace Experience Specialist to join their Workplace Experience team. This is a full-time, in-office position for candidates residing in the Toronto area. The role reports to the Burnaby Office Manager and is part of the global Workplace Experience (WX) team, which manages Clio spaces, designs facility solutions, and creates a unique workplace experience. The team also provides operational support for employee events and People programs, collaborating with the People department and cross-functional teams. This office-based role will directly support employee events and programs in the local office and community, acting as a key support for employees in the region, championing Clio values, supporting business priorities, and facilitating an exceptional, local workplace experience.

Requirements

• 2+ years of experience in office administration or facility coordinator within a corporate office environment
• 1+ years experience coordinating in-office and/or virtual events
• OHS First Aid level 2
• Demonstrated interest in elevating your craft using AI

Nice To Haves

• Experience with Slack, Confluence, Asana, and Google Drive
• Food Safety level 1 certification

Responsibilities

• Front office management and reception, including visitor and employee sign-in and access systems, mail management, and all other shipping/receiving
• Orienting employees and guests to the space through conducting site tours and wayfinding
• Maintenance of office space, ensuring they are well-stocked, clean, and welcoming; including light cleaning of communal spaces
• Identify facility deficiencies, coordinate repairs, and track deficiency status
• Maintenance of facility, completing regular facility inspections, keeping up-to-date facility inspection records, and coordination with building services for repairs and maintenance
• Act as the local contact for planning and coordination of onsite design-build projects, renovations, and office relocations as needed
• Planning, coordination, communication, and hosting of internal and external events, including company meetings, monthly mixers, holiday parties, and team socials/on-sites
• Maintain workplace policies and procedures to ensure compliance with local and federal regulations
• Collaborate with cross-functional teams, including People, IT, and OCEO, to ensure workplace policies and programs are executed and aligned with business objectives
• Regular facility inspections to ensure all mechanical, electrical, and structural systems are operational
• Oversight of the physical security of Clio's office ensuring secured systems are operational, site access badges are managed, and liaising IT/Security team as needed
• Sit on the Global H&S Committee and assist with H&S investigations as needed
• Assist with workplace technology systems, including AV equipment, video conferencing systems, and space operations software
• Manage vendor relationships for F&B, socials, and office supplies
• Tracking and processing workplace experience expenses through internal software programs
• Collect and analyze data to measure the effectiveness of workplace experience programs and recommend improvements
• Employee Experience projects as required

Benefits

• Competitive, equitable salary
• Top-tier health benefits
• Dental insurance
• Vision insurance
• Flexible time off policy, with an encouraged 20 days off per year
• $2000 annual counseling benefit
• RRSP matching
• RESP contribution
• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed