Workplace Experience Specialist

RSM US LLPVancouver, BC
CA$52,500 - CA$73,500Onsite

About The Position

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

Requirements

  • High school diploma or GED
  • 0-2 years’ experience in a related field or area
  • Intermediate Microsoft Office skills
  • Ability to respond positively to changing circumstances, seek and implement change to drive business improvement and serve as a model of the change
  • Work collaboratively with Location Services Supervisor/Manager to provide support across the enterprise particularly during peak time
  • Able to lift up to 40 lbs.
  • Must be punctual and able to adapt to changing schedules

Responsibilities

  • Coordinate with the Office of the Building regarding maintenance issues, forms and documents required from the landlord, special requests for our space, information on building security including Workplace Health and Safety team and/or emergency evacuation team.
  • Reconcile monthly billing of extra services provided by landlord.
  • Analyze and determine selection of service providers from internal resources, building maintenance and outside vendors and contractors based on cost and scope of work to be performed.
  • Coordinate maintenance of the office including carpet maintenance, security system, air conditioning, plant service, furniture repairs, appliances, office equipment, oxygen tanks, AED units, review and process invoices for these services
  • Purchases and maintains inventory of office supplies and equipment by monitoring inventory and reordering materials before depletion.
  • Determines if supplies should be purchased directly from an approved vendor or put out to bid.
  • Maintains vendor relationships, processes payments and tracks total spend.
  • Works directly with Workplace Experience Supervisor or Manager to ensure the compliance and implementation of national programs.
  • Assist with New Hire on boarding process.
  • Provide new hire with all necessary office needs.
  • Train new employees on local office policies and use of equipment and systems
  • Provides routine direction and support, as necessary, in one or more of the following areas: Mail services including distribution of mail, UPS, FedEx and other packages, coordination of courier services, researching and resolving any issues with packages that are improperly addressed or packaged, and assisting employees with mailing needs
  • Assisting employees with large photocopy, scanning and binding jobs, ensuring timely completion of submitted jobs
  • Locating and checking out client files, maintenance of client records and documents, ordering files from offsite storage facility and record retention.
  • Maintaining and ordering office supplies
  • Maintaining Location Services budget
  • Visitor management and reception activities ensuring quality customer service
  • Meeting and event coordination to include catering request and receiving orders, conference room coordination, and audio-visual equipment support

Benefits

  • Flexibility in your schedule
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