Workplace Experience Specialist

K2 Services•Denver, CO

About The Position

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best. Job Summary We are seeking a customer-focused Hospitality & Conference Services Associate to deliver an exceptional workplace experience for employees, clients, and visitors. This role is ideal for someone with a hospitality mindset who enjoys creating welcoming environments, coordinating meetings and events, and ensuring every detail is executed with excellence. The successful candidate will thrive in a fast-paced corporate environment, possess outstanding organizational skills, and be committed to providing white-glove service.

Requirements

Hospitality mindset
Outstanding organizational skills
Commitment to providing white-glove service
Ability to thrive in a fast-paced corporate environment
Experience with scheduling and room reservation software

Responsibilities

Provide a high-level, concierge-style experience by warmly greeting guests, responding promptly to requests, and delivering exceptional customer service.
Prepare and set up conference and meeting rooms according to event specifications, including room configurations, audiovisual equipment, and catering arrangements.
Coordinate and serve hot and continental breakfasts, lunches, beverages, and catered refreshments for meetings and special events.
Perform routine inspections of conference rooms, visiting offices, pantry areas, and common spaces to ensure they are clean, organized, fully stocked, and presentation-ready throughout the day.
Maintain visiting offices and temporary workspaces by ensuring they are cleaned, stocked with supplies, and ready for incoming guests and employees.
Assist with facility support requests, including supply deliveries, event setup and breakdown, furniture arrangements, equipment requests, and other operational needs.
Effectively manage multiple priorities while adapting to changing business needs in a fast-paced environment.
Utilize scheduling and room reservation software to coordinate meeting spaces and support daily operations.
Provide support for occasional after-hours meetings and firm events, including setup, coordination, hospitality services, and event breakdown.
Collaborate with internal teams to ensure seamless execution of meetings, events, and workplace services.
Maintain the highest standards of professionalism, organization, and attention to detail while creating a welcoming and exceptional client experience.