Receptionist - Wichita, KS

Aston Carter•Wichita, KS

1d•$18 - $19•Onsite

About The Position

This part-time Workplace Experience Receptionist role offers the opportunity to serve as the welcoming face of a Wichita facility, delivering elevated client and guest experiences in a professional, hospitality-focused environment. You will primarily support two lobbies, greeting a mix of employees and high-profile visitors, and ensuring every guest feels valued and well assisted. The position is onsite, Monday through Friday, providing flexible lunch coverage and paid time off coverage as needed, with no weekend work. There is potential for the role to transition to full-time depending on internal opportunities, and free on-site parking is available.

Requirements

Minimum 1–2 years of previous customer service or hospitality-related experience.
Strong people-focused mindset with a genuine passion for creating experiences that exceed expectations.
Warm, professional demeanor with excellent interpersonal skills and a hospitality-oriented approach.
Flexibility and a positive attitude when managing shifting daily priorities and varying lobby needs.
Excellent verbal and written communication skills, with the ability to interact professionally with a wide range of visitors and employees.
Fluency in English to support effective client, guest, and internal communication.
Ability to multi-task and prioritize while maintaining consistent, high-quality guest experiences.
Working knowledge of information technology tools and platforms used in an office environment.
Proficiency with Microsoft Office applications, including Teams, Excel, PowerPoint, Word, and Outlook.
Comfort working in a front-facing, reception or administrative support role with limited phone work but high in-person interaction.

Nice To Haves

Prior experience in a receptionist, administrative support, or workplace experience role.
Experience in customer service within corporate, hospitality settings.
Demonstrated ability to work effectively with high-profile visitors and stakeholders while maintaining discretion and professionalism.
Experience using collaboration tools such as Microsoft Teams to coordinate with colleagues and support teams.
Strong attention to detail when handling visitor registration, temporary badges, and access procedures.
Ability to identify facility issues and coordinate with maintenance, custodial, or security teams through established work order systems.
Comfort working independently while also collaborating closely with facilities and workplace experience teams.
Ability to adapt to potential future expansion of hours or responsibilities if the role transitions to full-time.

Responsibilities

Warmly welcome guests, visitors, and callers, anticipating their needs and assisting with arrivals, departures, office orientations, and general requests.
Provide reception services for two lobbies, including one primarily serving employees and another serving high-stakes visitors such as executives and public figures.
Meet and greet visitors in a professional and friendly manner, creating a positive first impression that reflects a high standard of hospitality.
Print and issue temporary badges for visitors, ensuring proper procedures for access and security are followed.
Act as a central point of contact at the front desk, providing information, directions, and wayfinding support for campus services and activities.
Engage visitors, employees, and callers in a helpful and timely fashion, ensuring they feel welcomed, informed, and supported throughout their visit.
Collaborate with clients, customers, and internal support teams to proactively anticipate needs, identify issues, and contribute to effective solutions.
Maintain a strong awareness of all facility services and work closely with facilities management to cultivate a consistent, hospitality-focused approach.
Demonstrate confidence, professionalism, responsiveness, and exceptional customer service skills in all interactions, both in person and via phone or digital tools.
Actively monitor and maintain the front desk, lobby, and surrounding areas to ensure they remain safe, clean, organized, and aligned with brand standards.
Create and submit work orders for custodial, maintenance, safety, and security concerns using the appropriate channels and systems.
Identify potential risks related to privacy, security, or operations and escalate issues appropriately to prevent incidents or disruptions.
Use Microsoft Office tools and collaboration platforms, including Teams, to support daily operations and communication needs.
Provide coverage during scheduled lunch hours from 11:00 a.m. to 2:00 p.m. Monday through Friday, as well as additional PTO coverage as needed and available.