Workplace Experience Meetings & Events Manager

JLL•Wichita, KS

2d•Onsite

About The Position

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. As the Workplace Experience Meetings & Events Manager, you'll create exceptional value by developing and executing strategic events that advance client priorities and strengthen workplace experiences. This onsite role puts you at the center of planning and delivering high-impact meetings and events—including executive engagements—with a relentless focus on hospitality excellence, sound judgment, and measurable results. You'll go beyond logistics to partner with leaders across the organization, govern vendor relationships, drive continuous improvement, and maintain the highest standards of safety and confidentiality. If you're energized by creating memorable experiences that reflect organizational culture and business objectives while challenging the status quo to improve outcomes, this role offers an exciting opportunity to make a meaningful impact.

Requirements

5-7 years of experience in high-profile event planning or hospitality, with a proven track record of delivering exceptional results in fast-paced, matrixed environments.
Bachelor's degree or equivalent combination of education and experience demonstrating strong event management capabilities.
Proven leadership presence with the ability to influence stakeholders, manage complex event portfolios, and exercise sound judgment when handling sensitive information and competing priorities.
Excellent communication and stakeholder management skills, with demonstrated ability to communicate professionally and build trusted relationships across all organizational levels.
Strong analytical, organizational, and financial management capabilities, including demonstrated ability to make data-driven decisions and manage budgets effectively.
Proficiency with Microsoft Office Suite, event management systems, and technology platforms that enhance service delivery and operational efficiency.
Willingness and ability to work flexible hours and travel as needed for event execution, with demonstrated adaptability and resilience in dynamic environments.

Nice To Haves

CMP (Certified Meeting Professional) certification or equivalent professional event management credential.
Experience implementing and refining event governance frameworks, playbooks, and best practices that drive consistency and quality.
Knowledge of emerging event technologies, virtual/hybrid event platforms, and tools that enhance attendee engagement and measure event ROI.
Background in designing secure information management practices and maintaining comprehensive event documentation.
Experience working in corporate environments with exposure to executive-level engagements and high-stakes events requiring discretion.
Demonstrated experience with continuous process improvement methodologies and change management in service delivery contexts.
Strong interpersonal skills with an intentionally inclusive approach to building knowledge networks and fostering collaborative, contribution-motivated team environments.

Responsibilities

Build and execute an evolving events strategy that translates client priorities into executable plans, creating memorable experiences that reflect a principle-based culture and deliver on business objectives.
Serve as the primary point of contact for events, managing detailed project planning, flawless execution, and elevated hospitality standards from concept through delivery, while maintaining strict confidentiality and exercising sound judgment.
Design end-to-end event journeys that optimize employee and guest interactions, using data, stakeholder feedback, and industry best practices to identify enhancement opportunities and drive continuous improvement.
Build trusted relationships with business units, leadership, and partners by consulting with sponsors to understand objectives and translating goals into actionable plans that align with organizational vision.
Manage financial plans, forecasts, and performance for event programs while governing vendors and service providers to ensure contract compliance, cost-effectiveness, and service excellence.
Collect and act upon feedback to measure event impact, refine playbooks and best practices, and continuously elevate the standard of care that exceeds client expectations.
Foster innovation by adopting emerging technologies, re-engineering processes, and leveraging data to enhance engagement, streamline operations, and measure event ROI in dynamic, fast-paced environments.