Meetings & Events Manager, Weddings & Events

Montage International•Bluffton, SC

1d•Onsite

About The Position

The Meetings & Events Manager is responsible for orchestrating exceptional, luxury-level event experiences, with a refined focus on weddings and corporate programs. This role serves as the primary liaison between clients, planners, and hotel teams, ensuring every detail is executed with precision, elegance, and genuine care. The ideal candidate brings extensive experience managing both high-end weddings and C-Level corporate events within a luxury hospitality environment, consistently delivering experiences that reflect the brand’s commitment to excellence & contribute to a positive work environment. This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values.

Requirements

Minimum 3–5 years of experience in luxury hospitality event management
Demonstrated experience managing both high-end weddings and corporate events
Proven ability to execute complex, multi-day programs
Ability to meet the physical demands of a dynamic event environment exerting well-paced mobility as well as the ability to maneuver between functions occurring simultaneously.
Must be able to bend, stoop, squat and stretch to fulfill tasks.
Must be able to lift up to 15-40 lbs. on a regular and continuing basis.
Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing.
Attention to detail and elevated sense of style and presentation
Ability to thrive in a fast-paced, luxury environment with
Ability to make sound, service-focused decisions independently.
Strong organizational and problem-solving abilities and to be a clear thinker who can remain calm in pressure situations
Financial acumen and revenue awareness
Must be able to speak, read, write and understand the primary language(s) used in the workplace
Excellent verbal and written communication skills required
Operating knowledge of hotels software preferred (Delphi, Social Tables, Opera)
Must have proficient skills with Microsoft Office products; Word, Excel, PowerPoint, and Outlook
Comprehensive understanding of hotel catering operations and luxury market trends.
Strong customer service skills
Food and Beverage experience strongly preferred
Strong sales and negotiation skills set to suggestively sell menu items, beverages and wines
Attendance at all scheduled training sessions and meetings is required
Maintains and supports Montage Values and Mission

Nice To Haves

Knowledge of the local area is helpful
Knowledge of current wedding trends is helpful

Responsibilities

Serve as the primary point of contact for clients, planners, and community partners throughout the planning process, onsite events and post events
Lead the planning and execution of bespoke weddings and corporate events
Curate personalized experiences aligned with luxury service standards
Respond to guest/client/wedding planner in a timely manner.
Oversee all event logistics including food & beverage, timelines, and design elements
Produce detailed Banquet Event Orders and Group Resumes and follow distribution timelines
Lead pre-event meetings and ensure seamless cross-departmental execution
Be present and fully engaged during events to ensure flawless delivery
Participate in and host client site visits and tastings.
Schedule and lead pre-event meetings with department heads and hired planner when required
Oversee event-day execution, including setup verification, vendor coordination, and guest support.
Develop and manage budgets, forecasts, and billing processes
Drive revenue through thoughtful upselling and curated enhancements
Accurately update estimate of charges throughout planning and maintain deposit schedule.
Maintain strong internal communication across all hotel departments
Resolve guest concerns with professionalism and discretion
Uphold and champion luxury standards in every interaction
Create and maintain excellent relationships with community of planners and vendors
Maintain knowledge of all hotel services, features, and hours of operation
Maintain confidentiality and security of specified hotel information, correspondence, reports and files.
Execute special projects with minimal supervision.
Trouble shoots guest problems, as appropriate, using discretion and good judgment.
Maintain a professional working environment and perform miscellaneous tasks upon request.
Answer questions and concerns, follow through with a resolution or refer to the appropriate manager.
Ensure all incoming and outgoing correspondence is properly typed, received, mailed, and/or filed as required.